Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
Generic

Trevor Altuchow

Temecula,CA

Summary

Dedicated professional with demonstrated strengths in customer service, time management and adaptability. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background in cultivating a positive workforce and exceeding goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Assistant Manager

Regal Cinemas
2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Bartender

Regal Entertainment Group
04.2021 - 03.2023
  • Oversaw bar operations, ordering supplies, setting schedules and monitoring staff service
  • Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.
  • Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages.
  • Complied with requirements for safe alcohol service, verifying ages and refusing service to highly intoxicated guests
  • Garnished drinks with prepared fruit and novelty items.
  • Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
  • Prepared cocktails for customers using exact recipes combined with personal flair.

Senior Team Lead

Regal Entertainment Group
11.2012 - 03.2023
  • Accessed safe and excellent with cash-handling and cash-handling procedures.
  • Achieved daily objectives with well-organized schedules and effective task delegation.
  • Protected workers and myself from harm by monitoring and enforcing strict safety standards.
  • Loaded, unloaded, moved and transferred merchandise throughout store and stock rooms.
  • Created and distributed hourly, daily and monthly reports to management regarding team performance.
  • Onboarded new hires and mentored each side-by-side to build high-performing team.
  • Bolstered employee morale and performance of direct reports through clear and transparent communications.
  • Collaborated with management team to implement new work procedures or policies.
  • Modeled exemplary behavior and standards to inspire staff members.
  • Responded to and resolved employee relations issues expressed by team members.
  • Coached new employees struggling with specific tasks.
  • Organized schedules and daily assignments for team, leveraging individual knowledge and strengths to maximize team success.
  • Oversaw quality assurance, minimizing errors and maximizing customer satisfaction with accurate team work.
  • Followed proper sanitation guidelines during food preparation and packing activities.
  • Served food, beverages and desserts to customers in fast-paced environment.
  • Scrubbed and polished counters, steam tables and other equipment.
  • Maintained petty cash fund and monitored lost and found operations.
  • Increased revenue by upselling food, drinks and other high-profit items.
  • Protected money by carefully counting all amounts, verifying bill authenticity and securing drawer against access.
  • Maintained clean, well-stocked and organized counter and condiment areas.
  • Managed cash register while supplying excellent customer service and delegating tasks and orders.

Education

Some College (No Degree) - Music

MSJC
Menifee, CA

Skills

  • Reliability
  • Customer Service
  • Strong Communication
  • Positive Attitude
  • Cash Handling
  • Leadership
  • Team Supervision
  • Coaching and Mentoring
  • Safety Processes and Procedures
  • Inventory Control
  • Cleaning and sanitizing
  • Tech-savvy
  • Customer service
  • Money handling
  • Decision-making
  • Team leadership
  • Staff training and development
  • Staff supervision
  • Workload management
  • Retail operations
  • Employee scheduling
  • Operations management
  • Recruiting and interviewing
  • Sales strategies
  • Customer relationship management (CRM)
  • Retail operations management
  • Staff development
  • Sales growth
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Project management abilities
  • Cost control
  • Project management
  • Financial management
  • Budgeting and finance
  • Business administration
  • Schedule oversight
  • Business development
  • Google drive
  • CSS
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Workplace safety compliance

Education and Training

other

Certification

Responsible Beverage Server

Food Handlers

Timeline

Bartender

Regal Entertainment Group
04.2021 - 03.2023

Senior Team Lead

Regal Entertainment Group
11.2012 - 03.2023

Some College (No Degree) - Music

MSJC

Assistant Manager

Regal Cinemas
2023 - Current

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