Encouraging manager and analytical problem-solver with talents in leading, project management, and decision making to positively impact company success while also utilizing analytical abilities to spot opportunities for continued growth.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Associate Manager
J. Crew
05.2016 - Current
Promoted three times for showing expert leadership as well as consistently exceeding sales goals, increasing product profit margins, and increasing employee retention rates.
Managed and merchandised all adult product, which compromised 88% of the business, in two 6000 square feet sales floors with precise standards and optimized placement to increase sales per square foot.
Grew the women's side of business by 3% and the men's business by 5% year over year, by analyzing daily sales data to find business trends, sale patterns, and opportunities to better utilize lower performing product.
Worked with corporate teams to perform various store experiments such as testing new business and customer service models, new pricing models,an entirely new brand development, and new store openings.
Quality Assurance Analyst
Acadian Ambulance Service, Inc
08.2017 - 01.2021
Developed and visualized ad-hoc financial and business data reports for all levels of management including the executive teams of the corporate office using Excel and Microstrategy while also managing over 30 monthly and quarterly reports.
Managed all credentialing for all four ambulance companies that is comprised of over 50 unique accounts to ensure industry compliance and ability to receive payments for services.
Designed and implemented a more effecient filing system for all credentialing and contracts documentation utilizing Google Docs and Apptus.
Designed, executed, and actively analyzed a new patient satisfaction survey in Survey Monkey that increased response rates by 250% with continued growth month over month.
Collaborated with multiple departments to develop, design, and launch a completely new facility satisfaction survey that had an initial 90% response rate with growth month over month.