Summary
Work History
Education
Skills
Certification
Timeline
Generic
Trevor Anderson

Trevor Anderson

Palm Springs,CA

Summary

Warm personable in detail, oriented, hospitality, professional with experience in front desk, operations, guest services, and bartending. Known for creating and welcoming and exclusive environment, especially within the LGBTQ+ spaces. Skilled and multitasking under pressure handling, check-in and reservations and mixing craft cocktails. Always seeking to bring exceptional guest experiences and lasting unforgettable memoriesto a vibrant and community focused establishment in Palm Springs.

Work History

Morning Hospitality Coordinator

Santiago - a Gay Men’s Resort
09.2024 - Current
  • Opened each morning and created prepared and presented breakfast to the guest each day
  • Followed all OSHA and safety guidelines was at most importance
  • Maintained exacting standards of quality and performance.
  • Identified and resolved customer complaints concerning food or lodging..
  • Developed and implemented updates to menus and policies in line with changing preferences.

Lead Front Desk Attendant

Canyon Club Hotel
07.2023 - 08.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
  • Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
  • Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
  • Handled all cash sales made each day and dropped in a safe deposit box each night before locking up the hotel at the end of each shift.

Bartender

The Eagle 501/Dicks on Arenas
03.2021 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

Associates - General Studies

University of Memphis
Memphis, TN
05.2010

General Education -

Saguaro High School
Tucson, AZ
05.2006

Skills

  • Front desk operations
  • POS and reservation systems (example opera, and cloud beats)
  • Excellent bartending and Mixology skills
  • LGBTQ affirming hospitality
  • Conflict, resolution, and communication
  • Cash handling and night audits
  • Event support and coordination with LGBTQ plus Local recommendations

Certification

Sexual harassment course in workplace environment.

Timeline

Morning Hospitality Coordinator

Santiago - a Gay Men’s Resort
09.2024 - Current

Lead Front Desk Attendant

Canyon Club Hotel
07.2023 - 08.2024

Bartender

The Eagle 501/Dicks on Arenas
03.2021 - 06.2024

Associates - General Studies

University of Memphis

General Education -

Saguaro High School

Similar Profiles

  • Jonathan Vazquez

    Jonathan VazquezJonathan Vazquez

    TSA Agent at SantiagoTSA Agent at Santiago

    View Profile
  • Lance Winter

    Lance WinterLance Winter

    Travelling SEA at -Travelling SEA at -

    View Profile
  • Paula Andra Matei

    Paula Andra MateiPaula Andra Matei

    Maternity leave at -Maternity leave at -

    View Profile
Trevor Anderson