Trevor Austin
Bella Vista,AR
Summary
Sales professional with proven track record in driving revenue growth and building strong client relationships. Well-versed in strategic selling, negotiation, and market analysis. Known for fostering team collaboration and adaptability in dynamic environments. Demonstrates strong communication, analytical, and problem-solving skills, consistently delivering impactful results.
Experienced with consultative selling techniques, enhancing customer satisfaction and loyalty. Utilizes effective communication and negotiation skills to close deals and build lasting partnerships. Track record of meeting and surpassing sales targets, contributing to overall business growth.
Overview
16
16
years of professional experience
Work History
Sales Professional
Camping World and Good Sam
05.2015 - Current
- Sales, financing, demonstration
- Accomplishments: reach and beat sales goals
- Skills Used: people skills, computer skills
- Rv skills and knowledge
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Professional
McLarty Daniel Automotive Group
03.2016 - 09.2022
- Meet customers needs and beat their expectations
- Skills Used: People skills
- Financial skills
- Negotiation skills
- Managed key accounts with regular check-ins to assess satisfaction levels while proactively addressing concerns or challenges before they escalated.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
Salesmen/ Delivery Driver/ Merchandiser
Platinum Distributing
02.2015 - 05.2015
- Properly filling orders, determining the stores needs
- Eliminating back stock allowing room or new and fresh product
- Maintaining displays and shelves to their full capacity for the ultimate shopping experience and availability
- Keeping track of cash and checks for product orders
- Delivering product, displays, and coolers to their correct location on a timely fashion
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Merchandiser
Dr. Pepper Snapple Group
10.2014 - 02.2015
- Duties included merchandising store shelves, coolers and displays with Dr
- Pepper products where assigned by supervisor
- Maintained backroom stock in neat and orderly condition
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Merchandiser
Central Garden & Pet
03.2014 - 09.2014
- Duties include creating displays, eliminating top stock, correctly label bins and products
- Clean and maintain environment as well as products
- Read and follow planograms and store MAPS to ensure correct product placement
- Accommodate consumers and fellow employees on featured products suited to their needs
- Built relationships both with store employees and their customers
- Properly placing product for consumers to view
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Updated pricing and signage to complete product displays and educate customers.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Groundskeeper/ Tree Climber
Affordable Lawn and Tree Services
02.2012 - 07.2014
- Cutting and removal of trees
- Loading and unloading of brush piles, lawn clipping, and branches
- Providing excellent customer service to future, past, and present customers
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Salesman
Sears
04.2013 - 11.2013
- Greeted customers to determine what the customers wanted or needed
- Accurately described products and promotions to customers and described the care and maintenance of product
- Made recommendations, selections and helped locate product based on the customer's needs and wants
- Provided excellent customer service
- Worked as a team member
- Maintained cleanliness and presentation of work area
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
Merchandiser
Pepsico
10.2012 - 02.2013
- Duties included merchandising store shelves, coolers and displays with Pepsi products where assigned by supervisor
- Maintained backroom stock in neat and orderly condition
Salesperson
Lowes
04.2011 - 08.2011
- Greeted customers to determine what the customers wanted or needed
- Accurately described products and promotions to customers and described the care and maintenance of product
- Made recommendations, selections and helped locate product based on the customer's needs and wants
- Provided excellent customer service
- Worked as a team member
- Maintained cleanliness and presentation of work area
Automotive Service Tech/ Customer Service
Wal-Mart
03.2010 - 08.2010
- Greeted customers to determine what the customers wanted or needed in the automotive department
- Described products and made recommendations to customers
- Accurately described services, answered questions regarding services provided and promotions available
- Worked as a team member
- Maintained cleanliness and presentation of work area
Groundskeeper
University of Arkansas
05.2009 - 08.2009
- Primary duties included lawn maintenance on campus grounds
Education
auto mechanics
University of Arkansas
Fort Smith, AR01.2011
High School Diploma -
Southside High School
05-2009
Graphic Design - Graphic Design
University of Arkansas-Fort Smith
Fort Smith, AR01.2009
Skills
- Sales
- CRM
- Customer Service
- Marketing
- Tree Care
- Planograms
- Merchandising
- Landscape Maintenance
- Vehicle Maintenance
- Management
- Objection handling
- Sales expertise
- Upselling and Cross Selling
- Sales closing
- Negotiation Tactics
- Contract Negotiations
Closing Techniques
Customer Relationship Building
Point of sale operation
Timeline
Sales Professional
McLarty Daniel Automotive Group
03.2016 - 09.2022
Sales Professional
Camping World and Good Sam
05.2015 - Current
Salesmen/ Delivery Driver/ Merchandiser
Platinum Distributing
02.2015 - 05.2015
Merchandiser
Dr. Pepper Snapple Group
10.2014 - 02.2015
Merchandiser
Central Garden & Pet
03.2014 - 09.2014
Salesman
Sears
04.2013 - 11.2013
Merchandiser
Pepsico
10.2012 - 02.2013
Groundskeeper/ Tree Climber
Affordable Lawn and Tree Services
02.2012 - 07.2014
Salesperson
Lowes
04.2011 - 08.2011
Automotive Service Tech/ Customer Service
Wal-Mart
03.2010 - 08.2010
Groundskeeper
University of Arkansas
05.2009 - 08.2009
auto mechanics
University of Arkansas
High School Diploma -
Southside High School
Graphic Design - Graphic Design
University of Arkansas-Fort Smith
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