Trevor Baas

Caseys General Stores Inc

10.2023 - Current

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.