Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Trevor Barham

Trabuco Canyon,CA

Summary

Dynamic professional with extensive experience at Luxottica, excelling in client management and problem-solving. Proven track record of exceeding sales targets and enhancing customer satisfaction through effective communication and teamwork. Skilled in inventory management and training, fostering a collaborative environment that drives success and operational efficiency.

Diligent Store Market Mangaer with solid background as Licensed Assistant. Known for efficiently managing administrative tasks and supporting senior professionals. Demonstrated proficiency in organizational skills and client relations.

Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.

Experienced with administrative support and client relations. Utilizes strong organizational skills to manage tasks and schedules effectively. Knowledge of team collaboration and adaptability to meet evolving needs.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Licensed Assistant Manager

Luxottica
11.2020 - Current
  • Trained new employees on industry best practices, company policies, and equipment operation to maintain a high standard of service.
  • Resolved customer complaints professionally and effectively to maintain positive client relationships.
  • Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
  • Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
  • Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Licensed Optician Team Lead

Luxottica
09.2019 - 10.2020
  • Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
  • Managed inventory levels to ensure adequate stock of lenses, frames, contact lenses, and accessories.
  • Built rapport with clients through attentive listening skills and genuine interest in their vision needs.
  • Performed lensometry measurements accurately to ensure correct prescription lenses were dispensed to patients.
  • Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
  • Exceeded sales targets consistently by utilizing excellent communication skills and product knowledge expertise when assisting customers.

Sales Supervisor

Luxottica
08.2014 - 04.2018
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Store Manager

Blockbuster Video
09.2006 - 01.2014
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.

Meat Cutter

Vons
01.2001 - 01.2004
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.

Courtesy Clerk

Vons
03.2000 - 01.2001
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

Associates in Business - Business

Saddleback College
Mission Viejo, CA
06-2005

Trabuco Hills High School
Mission Viejo, CA
06-2003

Skills

  • Client management
  • Document preparation
  • File management
  • Policy enforcement
  • Teamwork
  • Time management
  • Problem-solving
  • Customer service
  • Reliability
  • Multitasking Abilities

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • Certified Optician

Timeline

Licensed Assistant Manager

Luxottica
11.2020 - Current

Licensed Optician Team Lead

Luxottica
09.2019 - 10.2020

Sales Supervisor

Luxottica
08.2014 - 04.2018

Store Manager

Blockbuster Video
09.2006 - 01.2014

Meat Cutter

Vons
01.2001 - 01.2004

Courtesy Clerk

Vons
03.2000 - 01.2001

Associates in Business - Business

Saddleback College

Trabuco Hills High School

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Trevor Barham