Motivated individual focused on maintaining accuracy and efficiency in the work field while also attending college. Detailed-oriented, responsive to teaching, known for positivity and a bright personality.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Area Manager Internship
Amazon
Sacramento, CA
06.2025 - 08.2025
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Developed and implemented strategies to improve customer service and increase sales.
Engaged with a team of associates to save our warehouse over $700,000 dollars annually.
Analyzed operational data to identify top amnesty offenses, improving compliance and reducing repeat errors.
Conducted audits on stowing accuracy and bin organization to ensure inventory integrity and optimize customer order tagging.
Developed and presented a process improvement project to Amazon leadership, focused on increasing stow efficiency through improved bin netting and associate training.
Collaborated cross-functionally with operations, safety, and HR teams to resolve workflow issues and enhance team engagement.
Golf Sales Associate
Dicks Sporting Goods
Sacramento, CA
11.2022 - Current
Developed relationships with customers by selling merchandise such as golf clubs, bags, and apparel.
Suggested and provided customer service support for golf clubs and golf equipment.
Assisted customers in selecting and purchasing the right golf equipment based their needs.
Maintained an up-to-date knowledge of the golf industry and golf products.
Educated customers on the features and benefits of golf clubs and equipment.
Outside Crew Member
Wildhawk Golf
Elk Grove, CA
09.2022 - 09.2023
Greeted customers and answered questions regarding golf cart rental policies.
Provided customer service by helping guests with loading and unloading their belongings onto the golf cart.
Assisted in the training of new staff members on proper procedures for renting out and maintaining golf carts.
Responded to customer inquiries and complaints in a timely manner while providing excellent customer service at all times.
Inspected each returning cart for damages before completing the return process.
Assisted in the maintenance of golf carts, ensuring they were clean and free from mechanical issues prior to rental.
Education
Bachelor of Science - Business Management
California State University, San Marcos
San Marcos, CA
08.2024 - Current
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ
04.2026
High School Degree -
Jesuit High School
Carmichael, CA
05.2022
Skills
Detail Oriented
Strong Communication
Organization
Time management
Active Learning
Adobe Creative Cloud
Google Documents
Google Slides
Google Sheets
Problem-Solving
Microsoft Word
Microsoft Excel
Flexible and Adaptable
Computer Skills
Self-Motivated
Friendly, Positive Attitude
Accomplishments
Thomas More Award Recipient - The St. Thomas More Award is named after the English scholar, statesman and saint, who was in his time the most popular and respected man in England and second only to the King in power. Thomas More sacrificed all, including his life, by refusing to swear a false oath before God. He lived out the motto: “To thine own self be true,” and is known to all ages as “the Man for All Seasons.” Each member of the faculty is invited to recommend a student from the classes he or she teaches for this award – a student who, often quietly and inconspicuously, embodies the ideals of the school and exemplifies the integrity for which Thomas More is so admired.
Partnered with my team and other operations to conduct a project, saving our Amazon facility over $700,000 annually.