Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevor Biviano

Spokane,WA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Fastenal
02.2015 - 02.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Warehouse Lead

Empire Bolt
03.2011 - 03.2015
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.

Education

High School Diploma -

Connell High School
Connell, WA
05.2010

Skills

  • Problem-Solving
  • Customer Service
  • Retail Operations
  • Store Organization
  • Store Opening and Closing
  • Customer Service Management

Timeline

Assistant Store Manager

Fastenal
02.2015 - 02.2017

Warehouse Lead

Empire Bolt
03.2011 - 03.2015

High School Diploma -

Connell High School

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