Trevor Brickhouse

• Manage day-to-day field operations for flooring installation projects.
• Conduct site assessments before installations to ensure project readiness.
• Coordinate and schedule installation teams for various projects.
• Ensure quality control by inspecting completed installations and resolving any issues.
• Serve as the main point of contact for clients and address any on-site concerns.
• Work closely with the office team to ensure proper project documentation and customer satisfaction.
• Monitor project timelines and budgets to ensure efficiency.
• Maintain safety standards on all job sites and ensure compliance with company policies and regulations.
• Train and mentor field staff to enhance their skills and maintain high-quality work.
• Handle any escalations or conflicts that may arise during installation projects.
• Provide daily or weekly reports to senior management on project progress and any field-related concerns

Business Management: Own and operate a full-service flooring business specializing in sales, installation, and project management for both residential and commercial clients. Oversee all aspects of daily operations, including budgeting, invoicing, procurement, and client relations.

Sales & Customer Service: Lead all sales efforts, managing customer inquiries, conducting in-home consultations, and providing expert recommendations on flooring options (hardwood, tile, laminate, carpet, etc.). Successfully generate new business and maintain strong customer relationships to drive repeat sales.

Project Coordination & Installation Management: Coordinate the scheduling and execution of flooring installation projects, ensuring timely completion while maintaining the highest standards of quality. Supervise a team of installers, manage site visits, and resolve any issues that arise during installations to ensure customer satisfaction.

Marketing & Business Development: Develop and execute marketing strategies, including online and offline advertising, social media management, and networking with local contractors, homebuilders, and designers. Drive brand visibility and attract new clients, expanding the business's footprint in the local market.

Team Leadership & Staff Development: Hire, train, and manage installation crews and sales staff, fostering a productive and positive work environment. Ensure team adherence to safety standards, installation protocols, and customer service excellence.

Financial Oversight: Manage financial aspects of the business, including cash flow, profitability, and cost management. Negotiate with suppliers and vendors to secure competitive pricing on materials, maximizing margins while ensuring quality standards are met.

Compliance & Quality Assurance: Ensure all projects comply with local regulations, safety standards, and industry best practices. Perform quality checks on all installations, addressing any discrepancies or customer concerns promptly.

• In my previous position, it was my duty to lead the front store staff in a manner that makes our store and company thrive in the Tallahassee community. In order to complete this task I have to instruct crew members on how to approach customers both at the register and on the sales floor; as well as be an example of how to treat customers and effectively complete tasks (i.e. over the weekend hanging sale signs, or during completing price changes and clearance signs.)
• This position also causes me to know how to work the employee time punches and accurately count the registers and deposits of the day.
• Another responsibility this position comes with is to active check inventory in the HBA sections of the store. This is to guarantee that we have all items on hand in the store. If we do not have certain items on the shelves it is my job to show that in the scanner.

• Maintained high-quality craftsmanship standards while assisting in various stages of wood fabrication including cutting, shaping, sanding, staining, sealing, and painting.
• Kept job site cleaned up properly and all debris disposed of in respective containers.
• Assisted with movement of materials and equipment to job sites.
• Reduced material waste through accurate measuring and cutting of lumber and other building materials.
• Demonstrated strong attention to detail when assisting in the construction of wooden structures such as frames, walls, and roofs.
• Gained valuable education in residential and commercial building codes.
• Advanced knowledge of carpentry tools and equipment through hands-on experience under the guidance of skilled professionals.

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Checked equipment to determine if maintenance was required.
• Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
• Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
• Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
• Inspected completed work to verify quality standards and compliance with criteria.
• Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
• Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
• Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.