Trevor Brown
Oviedo,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
Sales Associate
Williams-Sonoma
08.2021 - 08.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
Customer Service Associate
The Fresh Market
03.2020 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assistant Manager
Grand Oaks Mail Center
04.2013 - 06.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Sandwich Artist
SUBWAY®Restaurants
02.2017 - 03.2019
- Operated manual and electric appliances to peel, slice, and trim food.
- Executed sandwich artistry duties with very low occurrence of errors.
- Assisted customers in choosing menu items by providing food complementing information.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Education
Associate of Arts - Finance
Seminole State College of Florida
Sanford, FL12-2022
Bachelor of Science - Finance
University of Central Florida
Orlando, FL04.2025
Skills
- P>Multi-tasking strength
- P>Social perceptiveness
- P>Sales trends
- P>Cash Handling
- P>Sales training
- P>Sales expertise
- P>Exceptional customer service
- P>Excellent people skills
- P>Client Service
- P>Professional demeanor
- P>Problem-solving skills
- P>Relationship building
- P>Product promotions
- P>Expert in Sales
Additional Information
Typing speed of 80 WPM
Timeline
Sales Associate
Williams-Sonoma
08.2021 - 08.2022
Customer Service Associate
The Fresh Market
03.2020 - 08.2022
Sandwich Artist
SUBWAY®Restaurants
02.2017 - 03.2019
Assistant Manager
Grand Oaks Mail Center
04.2013 - 06.2019
Associate of Arts - Finance
Seminole State College of Florida
Bachelor of Science - Finance
University of Central Florida
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