Trevor Christensen

Sales, Retention, and Collections professional offering 6 years of successful financial experience specializing in B2B and customer-facing phone sales, retention, customer service with in-depth negotiation and people skills, account management, and collections. Solid business background with extensive knowledge of persuasive sales and negotiation techniques, de-escalation, and telecommunications skills, risk management, financial reporting, automated dialer systems, and performing extremely well in a fast-paced stressful environment. Utilized selling techniques throughout complex and multiple-level sales processes. Proficient in the entire Microsoft Office & Google Suites including Excel. Consistently exceeded sales and collections quotas, developed fast trust and interactive relationships with clients and businesses, created and implemented persuasive account strategies for a competitive marketplace, and effectively sold customized web products and services and effectively collected bad debt with solid and growing numbers. Received many awards for multiple achievements across the board the most recent for being one of the top collectors. Awarded a certificate for Outstanding Achievement due to collecting near 200 percent of projected goal.