Summary
Overview
Work History
Education
Skills
Motorcycling
Timeline
Generic

Trevor Claros

San Francisco,CA

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. High-energy management professional, skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

7
7
years of professional experience

Work History

Assistant General Manager

Home Coffee Roasters
12.2021 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Barista/Server Supervisor

Bourke Street Bakery
08.2019 - 12.2019
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Complied with standards for merchandising, stocking and storing product.
  • Presented training material with varied instructional methods to maintain attention of participants.

General Manager

Hutch And Waldo
10.2017 - 07.2019
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Developed and maintained relationships with customers and suppliers through account development.

Lead Barista

The Elk
08.2017 - 10.2017
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Assistant Store Manager

Beacon Coffee And Pantry
09.2016 - 08.2017
  • Rotated merchandise and displays to feature new products and promotions.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed workload and task demand between corporate guidelines and staff abilities.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Education

High School Diploma -

Ruth Asawa School of The Arts
San Francisco, CA
05-2016

No Degree - Biological And Physical Sciences

College of Marin
Kentfield
Current

Bachelor of Science - Kinesiology

City College of San Francisco
San Francisco, CA
05.2028

Skills

  • Employee Scheduling
  • Operations Management
  • Workflow Coordination
  • Training and Development Background
  • Food Safety and Sanitation
  • Inventory Control
  • Organizational skills
  • Quality assurance
  • Attention to detail
  • Time management

Motorcycling

I enjoy riding my motorcycle around the city when the weather permits. Traveling, Camping/Nature, and  Motorcycle riding are gonna be my biggest way of relaxing.

Timeline

Assistant General Manager

Home Coffee Roasters
12.2021 - Current

Barista/Server Supervisor

Bourke Street Bakery
08.2019 - 12.2019

General Manager

Hutch And Waldo
10.2017 - 07.2019

Lead Barista

The Elk
08.2017 - 10.2017

Assistant Store Manager

Beacon Coffee And Pantry
09.2016 - 08.2017

High School Diploma -

Ruth Asawa School of The Arts

No Degree - Biological And Physical Sciences

College of Marin

Bachelor of Science - Kinesiology

City College of San Francisco

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Trevor Claros