Trevor Craun
North Chesterfield,VA
Summary
Dynamic professional with a proven track record at LX Group & Ember Music Hall, excelling in talent acquisition and customer service. Expert in driving revenue through innovative marketing strategies and fostering strong relationships with worldwide music acts. Skilled in event planning and hospitality management, consistently exceeding performance goals and enhancing customer engagement. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Asst. Talent Buyer & Operational Lead
LX Group & Ember Music Hall
04.2024 - 09.2024
- Managed the full concert booking process from initial planning to day-of-show execution for events with revenue potential of up to $30K.
- Created and applied marketing strategies to boost customer engagement and increase revenue.
- Collaborated with different departments to ensure smooth and professional execution of events and activities..
- Trained and supervised staff to consistently meet performance goals and maintain high customer service standards..
- Worked closely with agencies and tour managers to bring domestic and international music acts to the stage.
- Quickly addressed and resolved on-site issues during events to ensure seamless operations and a positive guest experience.
- Built and maintained strong relationships with performers, vendors, and industry partners to support successful, repeat collaborations.
Manager and Music Event Coordinator
Basic City Beer Co.
08.2017 - 04.2024
- Hosted music events that attracted domestic and international acts, resulting in an expanded customer base and increased sales.
- Developed and maintained relationships with suppliers through account development.
- Optimized staffing during peak times by creating schedules and managing call-outs.
- Built relationships with guests to create a welcoming atmosphere that encouraged a community of returning customers.
- Hosted music events that lead to bringing worldwide acts to perform. Grew customer base and rose sales.
- Coordinated all aspects of music events, including logistics, scheduling, and vendor management, to ensure successful performances.
Education
Forensic Biology
Virginia Commonwealth University
Richmond, VA (2015 - 2019)Skills
- Brand Awareness
- Contract Negotiation
- Crisis Management
- Crowd Control
- Customer Service
- Employee Relations
- Event Planning
- Event Promotion Hospitality Management
- Marketing Strategy
- Problem Solving
- Relationship Building
- Talent Acquisition
Timeline
Asst. Talent Buyer & Operational Lead
LX Group & Ember Music Hall
04.2024 - 09.2024
Manager and Music Event Coordinator
Basic City Beer Co.
08.2017 - 04.2024
Forensic Biology
Virginia Commonwealth University
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