Trevor Dawley
Appleton
Summary
Full time college student attending UWSP, international business, with minor entrepreneurship. In the past I have worked in culinary and progressed to customer relations and business management. I currently work at Planet fitness and have my own business called Rep.Co, not official. Although has potential for future, selling replica designer and other goods, connecting with consumers around the world.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Planet Fitness
2700 W College Ave, Appleton, WI
02.2024 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Lead Cook
Perkins Restaurant
3030 E College Ave, Appleton, WI
09.2021 - 12.2022
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Developed innovative seasonal menus that catered to diverse dietary needs and preferences, resulting in increased customer satisfaction.
- Oversaw proper storage procedures for perishable items, ensuring freshness and minimizing spoilage risks.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Mentored junior staff members in culinary techniques, fostering an environment of continuous learning within the team.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
Education
No Degree - International Business
UWSP
2100 Main St, Stevens Point, WI03.2028
High School Diploma -
North High School
Appleton, WI03.2024
Skills
- Task Delegation
- Product and service knowledge
- Staff Training and Development
- Customer Relations
Certification
CPR certified
Licensed Driver
Timeline
Assistant Manager
Planet Fitness
02.2024 - Current
Lead Cook
Perkins Restaurant
09.2021 - 12.2022
No Degree - International Business
UWSP
High School Diploma -
North High School