Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Work History
Deputy Clerk
1 Year 3 Months
Chesterfield Circuit Court | 11.2018 - 02.2020
Wrote, reviewed and submitted 100 reports per week for department records.
Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
Developed spreadsheets, faxed reports, and scanned documents.
Served as custodian of classified documents.
Organized files using Microsoft office techniques to maintain accurate processing and verification.
Reduced overhead by taking on more responsibility with creative and administrative projects, Increasing Organizational Productivity
Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
Aviation Administrationman
4 Years
United States Navy | 09.2014 - 09.2018
Oversaw daily office operations for staff of 300 employees.
Updated tracking spreadsheets daily to Identify and recommend changes to existing processes to improve accuracy, efficiency, and responsiveness of customer service department.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Created boardroom and courtroom multimedia presentations including video and text- sync' d depositions for enhanced understanding.
Trained staff of 10 direct labor employees to perform assembly and manufacture of product
Prepared daily, weekly and monthly situational reports for higher headquarters.
Managed reception area, including responding to telephone calls, in-person requests, internal and external communications and greeting visitors.
Route Service Sale Representative
6 Years 2 Months
Cintas | 07.2008 - 09.2014
Grew business sales by 12% in 1 year through effective cross-selling, and exceptional customer service.
Branded products through effective salesmanship and maintained long-term relationships with clients.
Utilized professional sales techniques to persuasively communicate with clients.
Examined incoming materials and compared to documentation.
Maintained quality assurance and customer satisfaction objectives.
Copied, logged and scanned supporting documentation.
Entered details such as payments, account information and call logs into computer system.
Education
Associate of Applied Science - Information Technology
John Tyler Community College | Chester, VA | 06.2020
Skills
Meetings
Microsoft Office
Company Policies
Administrative Support
Positive And Professional
Clerical And Administrative
Management
Data Entry
Interpersonal Communication Skills
Work Ethic
References
Lauren Houk Supervisor
USN (510) 542-1787
San Diego, CA Lauren.Houk@navy.mil
Sarah Kwedar Co-Worker
USN (443) 668-2452
San Diego, CA Sarah.Kwedar@navy.mil
Katelyn Chambers Co-Worker
USN (704) 443-1993
San Diego, CA Katelyn.Chambers@navy.mil
Work Preference
Work Type
Full TimePart Time
Location Preference
On-SiteRemoteHybrid
Important To Me
Work-life balanceCompany CultureFlexible work hoursCareer advancement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deputy Clerk
Chesterfield Circuit Court
11.2018 - 02.2020Read More
Aviation Administrationman
United States Navy
09.2014 - 09.2018Read More
Route Service Sale Representative
Cintas
07.2008 - 09.2014Read More
John Tyler Community College
Associate of Applied Science from Information Technology