Trevor Durfee
Medford,OR
Summary
My career objective is to grow in knowledge and skill set with a company that is well established and still growing. I am seeking a full time position and career that will provide me with knowledge and financial stability for many years to come.
I have a wide set of skills and look forward to learning more. I am genuine, helpful and hardworking. I enjoy working on my vehicles, including high performance builds, and engine swaps, and most importantly spending time with my family in my spare time.
I am very happy and looking forward to these new opportunities and i hope to be selected for your team at Caterpillar.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Lead
Boise Cascade
02.2020 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collected, arranged, and input information into database system.
Sales/Assistant Manager
Baxter Auto Parts
01.2019 - 01.2020
- Customer service, Unloading and stocking parts
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed store opening and closing procedures by counting drawers and managing security.
- Managed and developed sales team.
- Generated sales report to help upper management make effective decisions and sales plans.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Strengthened performance by applying excellent program and project leadership skills.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
Store Manager
O'reilly Auto Parts
02.2017 - 01.2019
- Customer service, Unloading and stocking Parts
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Construction worker
Advanced Builders
01.2017 - 01.2018
- Framing, Roofing, Installation of Hvac systems
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Operated power equipment to move materials and promote job efficiency.
- Assisted with successful, time-sensitive renovations of various structures.
Arborist/laborer
Treemendus
01.2017 - 01.2018
- Tree trimming and removal, Debris removal
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Maintained work vehicles and equipment.
- Loaded and unloaded trucks and trailers.
- Felled trees carefully to avoid damage to property and landscape.
- Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning.
- Removed stumps marked centuries after initial felling.
- Removed and disposed of undesirable and dead limbs.
- Trimmed and removed tree limbs in contention using safety measures.
- Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
- Cut back and trimmed bushes and hedges to support well-designed landscapes.
- Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns.
- Serviced machinery according to consistent mechanical knowledge both in-shop and in office.
Forklift Operator/Manager of the cut room
Fresh Express
01.2015 - 01.2017
- Operated Forklift for various jobs, Clean, cut and package produce, Move semi trucks into loading docks, Move and stack product
Gas Station Attendant
Lil Pantry
01.2014 - 01.2015
- Customer service, Handling money, Keep work area clean
Education
Skills
- Performance Improvement
- Operations Monitoring
- Operations Management
- Conflict Resolution
- Team Motivation
- Operations Support
- Equipment Troubleshooting
- Production Reporting
- Production Scheduling
- Customer Service Management
- Complaint Resolution
- Creative Problem-Solving
Personal Information
Title: Laborer
Certification
- D2000 certification
-Forklift Certification
-20 Ton Overhead Crane Certification
Hobbies
In my spare time i enjoy spending time with my beautiful family, I also enjoy building Hotrods and fabrication.
Timeline
Shift Lead
Boise Cascade
02.2020 - Current
Sales/Assistant Manager
Baxter Auto Parts
01.2019 - 01.2020
Store Manager
O'reilly Auto Parts
02.2017 - 01.2019
Construction worker
Advanced Builders
01.2017 - 01.2018
Arborist/laborer
Treemendus
01.2017 - 01.2018
Forklift Operator/Manager of the cut room
Fresh Express
01.2015 - 01.2017
Gas Station Attendant
Lil Pantry
01.2014 - 01.2015
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