Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevor Dyer

Pleasant Hill,CA

Summary

Remarkable cashier/manager with almost 4 years experience delivering superior level of customer service to guests and prospective guests. Proven to run front end operations, including being trustworthy with the safe and lockup of the store, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge.

Overview

4
4
years of professional experience

Work History

Front End Manager

Grocery Outlet Bargain Market
Pleasant Hill, CA
12.2022 - 05.2023
  • Worked closely with other managers to create strategies for maximizing efficiency and allocating workers effectively
  • Handled and resolved customer issues professionally and empathetically.
  • Operated cash registers as necessary.
  • Provided support to managers in various departments including aisles, deli, produce, and clothing.
  • Efficiently executed closing procedures which involved operating pallet jacks, securing the store by activating the alarm system, and ensuring proper door lock-up.
  • Maintained financial integrity by consistently reconciling tills and performing routine safe inspections.
  • Monitored the tills to ensure an appropriate cash balance, adjusting funds when necessary

Cashier

Grocery Outlet Bargain Market
Pleasant Hill, CA
09.2019 - 12.2022
  • Managed cash register and point of sale (POS) system
  • Scanned and bagged customers groceries proficiently.
  • Supported front-end operations during idle times by engaging in activities like sweeping floors, sanitizing register surfaces, restocking beverage coolers and water supply, and arranging products displayed near the registers or facing aisles the front was overstaffed or covered

Education

High School Diploma -

Berean Christian High School
Walnut Creek
05-2018

Some College (No Degree) -

Diablo Valley College
Pleasant Hill

Skills

  • Leadership - able to lead and motivate a team of cashiers effectively
  • Communication - able to coordinate and strategize with other cashiers or managers to improve efficiency/de-escalate customer tension
  • Problem Solving - capacity to handle customer complaints, resolve conflicts, and address operational issues efficiently
  • Customer Service - commitment to providing exceptional customer service and creating a positive shopping experience
  • Training and development - experience training new cashiers or implementing training programs

Timeline

Front End Manager

Grocery Outlet Bargain Market
12.2022 - 05.2023

Cashier

Grocery Outlet Bargain Market
09.2019 - 12.2022

High School Diploma -

Berean Christian High School

Some College (No Degree) -

Diablo Valley College

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Trevor Dyer