Summary
Overview
Work History
Education
Skills
Timeline
background-images

TREVOR GARCIA

Conroe

Summary

Dynamic Restaurant Manager with a proven track record at Kingwood Country Club, excelling in team management and customer engagement. Enhanced operational efficiency and elevated guest satisfaction through innovative menu development and effective staff training. Demonstrated expertise in inventory control while fostering a positive work environment that improved employee retention.

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Knowledgeable restaurant Manager with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

Kingwood Country Club
03.2020 - 02.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Beverage Director

The Hometown Chef
01.2015 - 01.2019
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
  • Negotiated favorable contracts with vendors, securing competitive pricing on premium products.
  • Trained bartenders on mixology techniques, ensuring consistent and high-quality beverages across the establishment.
  • Enhanced customer satisfaction with unique and creative drink menus tailored to individual preferences.
  • Increased beverage sales by developing and implementing innovative marketing strategies.
  • Improved employee retention through effective hiring practices and ongoing staff development programs.
  • Collaborated with chefs to design food pairings for specialty cocktails, enhancing guest experience.
  • Held beverage area and workers to high standard of cleanliness and service.
  • Organized successful wine tastings and other events, attracting new clientele and boosting revenue.
  • Managed and scheduled bartenders and drink servers.
  • Coordinated with event planners to provide exceptional service for private parties and corporate functions.
  • Planned service for special events by developing drink lists and inventories.

Education

High School Diploma -

Willis High School
Willis, TX
05-2005

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Shift management
  • Passion for customer satisfaction
  • Menu development
  • Employee retention
  • Supervisory skills

Timeline

Restaurant Manager

Kingwood Country Club
03.2020 - 02.2025

Beverage Director

The Hometown Chef
01.2015 - 01.2019

High School Diploma -

Willis High School
TREVOR GARCIA