Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Trevor Goodnight

Alpharetta,GA

Summary

Detail-oriented Data Professional with a strong foundation in analytics, specializing in improving client compliance and satisfaction through data-driven strategies. Proven track record in utilizing Excel, SQL, and R to enhance operational efficiency and support decision-making. Adept at translating complex data insights into actionable improvements, leading to increased efficiency and financial gain.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Registration Compliance Specialist

Wheels, LT
Alpharetta, GA
09.2023 - Current
  • Enhance fleet registration processes using Excel, improving team communication and deadline adherence.
  • Streamline state requirement tracking for registration renewals, ensuring timely completion.
  • Support the Analytics Department using SQL, R, and Python to refine Regression Modeling and A-B Testing, enhancing renewal completion strategies.
  • Present reports to supervisors, including and potentially influencing potential operational improvements.
  • Improve client satisfaction and registration renewal completion rates through efficient resolution of Salesforce/Service Cloud cases.
  • Process all received renewed vehicle registration and send them to the drivers of vehicles in an efficient and timely manner.

Odor and Mold Remediation Specialist

DIR Home Services
Alpharetta, GA
06.2020 - 09.2023
  • Helped eliminate bad odors and eradicate mold spores from various assigned housing projects.
  • Implemented measures to secure crawlspaces and houses by deploying effective vapor barriers and eliminating harmful substances
  • Contributed to the elimination of garbage and harmful substances in clients' houses.
  • Assisted in enhancing overall customer satisfaction through the delivery of excellent service.

Education

Bachelor of Science - Mathematics And Data Science

Kennesaw State University
05-2023

Skills

- Analytical Tools: Microsoft Excel, R-Studio, Jupyter Notebook, SQL (Google BigQuery and MSS), SalesForce/ServiceCloud
- Data Analysis Techniques: Predictive Analytics, Descriptive Analytics, Data Visualization, Data Manipulation, Regression Modeling,
- Professional Skills: Detail-Oriented, Quick Learner, Able to Handle Large Datasets, Effective and Efficient Communication

Certification

  • Google Data Analytics Certification
  • Currently Working Towards Being Officially Certified in R Studio and Microsoft Excel

Timeline

Registration Compliance Specialist

Wheels, LT
09.2023 - Current

Odor and Mold Remediation Specialist

DIR Home Services
06.2020 - 09.2023

Bachelor of Science - Mathematics And Data Science

Kennesaw State University

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