Trevor Hilker
Antioch,CA
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service, notably at Fabulous Homes by Kelly. Excelled in data entry and client relations, enhancing database accuracy and fostering positive relationships. Proven ability in leveraging computer proficiency and critical thinking to streamline operations and improve service delivery.
Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in customer service role.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Fabulous Homes by Kelly
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Swim Instructor
Mermaid Swim School
04.2023 - 10.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
High School Diploma -
K12
Online06-2026
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Game development
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Time management
- Administrative support
- Computer proficiency
- Clerical support
- Critical thinking
- Customer relations
Timeline
Administrative Assistant
Fabulous Homes by Kelly
04.2023 - Current
Swim Instructor
Mermaid Swim School
04.2023 - 10.2024
High School Diploma -
K12
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