Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
31
31
years of professional experience
Work History
Owner
HugusCo LLC/Hugus & Co.
10.2008 - Current
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
Evaluated industry competition regularly to maintain competitive advantage in marketplace.
Facility Director/Regional IT Manager/New Accounts Coordinator
HDS Services/Morrison Management/Compass Group
02.1997 - 03.2006
Led staff training initiatives to improve employee skill sets and boost productivity levels.
Oversaw budget planning and management, maintaining fiscal responsibility throughout all projects.
Spearheaded sustainability efforts within the facility for long-term environmental benefits while also promoting corporate social responsibility.
Evaluated employee performance, providing constructive feedback for professional development opportunities.
Conducted regular audits of facility systems to identify areas for improvement or necessary upgrades.
Managed daily operations for optimal performance, ensuring smooth functioning of the facility.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Oversaw food preparation and monitored safety protocols.
Supported the professional development of fellow trainers by providing constructive feedback and sharing insights on effective teaching methodologies.
Developed customized training materials including presentations, job aids, and facilitator guides for effective knowledge transfer.
Skills
Administrative Oversight
Labor Relations
Budget Administration
Regulatory Compliance
Financial Planning
Small business operations
Financial Management
Operations Management
Employee Development
Timeline
Owner
HugusCo LLC/Hugus & Co.
10.2008 - Current
Facility Director/Regional IT Manager/New Accounts Coordinator