Trevor Jackson
CRESSON
Summary
Dynamic waiter with proven communication skills and a talent for upselling. Experienced in cash handling and POS operations, committed to delivering outstanding service and ensuring customer satisfaction in busy restaurant settings.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Restaurant Waiter
Pastafina
Granbury
11.2024 - 01.2026
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Restaurant Waiter
El Chico Cafe
Granbury
12.2021 - 11.2024
- Provided exceptional customer service to enhance dining experience.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Science - Cellular And Molecular Biology
University of Oklahoma
Norman, OK05-2029
Skills
- Laboratory techniques
- Data analysis
- Scientific research
- Critical thinking
- Team collaboration
- Time management
- Communication skills
- Problem-solving
- Memory retention
- Cash handling
- Customer service
- Point of sale (POS) system operations
- Verbal and written communication
Languages
Spanish
Limited
English
Native/ Bilingual
References
References available upon request.
Certification
TABC
Accomplishments
Outstanding Musicianship Award (UTA Jazz festival)
Timeline
Restaurant Waiter
Pastafina
11.2024 - 01.2026
Restaurant Waiter
El Chico Cafe
12.2021 - 11.2024
Bachelor of Science - Cellular And Molecular Biology
University of Oklahoma