Trevor Johnson

Managing Owner

Lucky John's Kitchen

Stanton, CA

11.2021 - Current

Developed long-term business goals and objectives that aligned with company strategy.
Provided leadership to ensure that team members are motivated and productive.
Created marketing plans to promote products and services in the local area.
Monitored competitors' activities in order to anticipate changes in the marketplace.
Developed and implemented strategies to increase profitability, reduce expenses, and improve customer service.
Negotiated contracts with vendors for materials or services at competitive prices.
Implemented new processes or systems to streamline operations.
Organized events such as conferences or trade shows to promote the organization's brand.
Reviewed customer feedback surveys to identify areas for improvement in customer satisfaction.
Recruited, hired, trained, coached, and evaluated employees as needed.
Managed inventory levels by ordering supplies when necessary and monitoring stock levels.
Built relationships with key stakeholders such as customers, suppliers, and partners.
Ensured compliance with all applicable laws, regulations, policies and procedures.
Conducted regular meetings with staff members to discuss progress and assign tasks.
Resolved customer complaints in a timely manner while upholding company standards.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Hosted special events to boost brand awareness and increase community engagement.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Prepared staff work schedules and assigned team members to specific duties.