Trevor Johnston
Summary
Client-focused Sales & Events Manager, focused on translating visions into one-of-a-kind events. Expert in all facets of event planning with success in controlling costs through strategic negotiations with vendors, suppliers and venue. Committed to going the extra mile to make clients wishes come true and tailoring each approach to best suit the needs of the individual or group. Emphasis on building relationships and brand growth through targeted community involvement and word of mouth referral.
Overview
3
3
years of professional experience
Work History
Sales & Events Manager
Union Station Hotel
07.2023 - Current
- Managed and exceeded sales quarterly sales goals by driving engagement and providing memorable service for local and social events.
- Managed administrative logistics of events planning, event booking, lead cultivation, contract negotiation, and expanded a service first reputation for the Hotel.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management, and targeted team activation.
- Coordinated florists, photographers, musicians and wedding vendors to ensure successful events while remaining the onsite contact for guests and 3rd party contacts.
- Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.
- Elevated brand experiences at off-sites and expos by designing eye-catching displays and providing knowledgeable history of a 124 year old building.
Outlets Manager
Union Station Hotel
01.2023 - 06.2023
- Responsible for financials, ordering, hiring, inventory, operations, and restaurant sales across two outlets, Room service and gift shop
- Built and serviced Hotel Activations, Marketing, Holiday Specials and more
- Liaised with sales, marketing, and Hotel teams to develop solutions and accomplish shared objectives and guests satisfaction.
- Managed a team of 25+ and two supervisors
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
Restaurant Manager
Gaylord Opryland Resort and Convention Center
10.2021 - 01.2023
- Managed a staff of 40+ to open and successfully run a restaurant in one of the largest resorts in the country, catering to guests from all demographics, cultures, and backgrounds
- Handled scheduling, ordering, hiring, payroll, training, forecasting, and P&Ls for a $2,000,000 a year Food and Beverage Outlet
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Responsible for safety and guest experience across multiple F&B outlets.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Education
Associate of Science - Biology
Valencia College
Orlando, FLBachelor of Science - Biology
Austin Peay State University
Clarksville, TNSkills
- Analytical Thinking
- Detail Oriented
- Organized
- Guest Relations Expert
- Personable
- Outgoing
- Reliable
- Operations Oversight
- Creative Problem Solving
- Schedule Management
References
References available upon request
Timeline
Sales & Events Manager
Union Station Hotel
07.2023 - Current
Outlets Manager
Union Station Hotel
01.2023 - 06.2023
Restaurant Manager
Gaylord Opryland Resort and Convention Center
10.2021 - 01.2023
Associate of Science - Biology
Valencia College
Bachelor of Science - Biology
Austin Peay State University
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