Dynamic and adaptable professional with a proven track record at Trenchless Leak Detection, excelling in teamwork and communication. Skilled in problem-solving and time management, I consistently enhance operational efficiency and maintain a positive attitude and relationships, ensuring project success and customer satisfaction. Committed to continuous improvement and delivering exceptional results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Journeyman Pipeliner
Trenchless Leak Detection
02.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Showcased effective time management and organizational skills in overseeing projects.
Tower Technician
Grays Tower Service
10.2018 - 02.2024
Executed precise antenna alignments using specialized tools to ensure optimal signal strength in targeted coverage areas.
Assisted in rigging operations for safe hoisting of heavy equipment on towers during installation projects.
Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
Performed tower construction at heights of 650 feet while maintaining focus on safety.
Contributed to positive team morale by maintaining a professional attitude among challenging weather conditions or difficult job sites.
Improved network performance by installing, troubleshooting, and optimizing telecommunications equipment.
Performed tower construction at heights up to 650 feet while maintaining focus on safety.
Eliminated unnecessary expenses by effectively troubleshooting faulty components before replacing them entirely.
Leveraged expertise in RF technology to optimize signal quality, enhancing customer satisfaction and reducing complaints.
Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
Safely climbed towers up to 650 feet high for regular maintenance tasks, minimizing potential hazards onsite.
Lifted equipment into position using cranes, rigging tools and gin poles.
Bolted equipment into place using hand and power tools.
Enhanced tower safety by conducting thorough inspections and maintenance tasks regularly.
Elevated overall site security through proper equipment storage practices following each work shift.
Performed routine hardware upgrades on telecom towers, resulting in enhanced network capabilities for clients.
Provided comprehensive training to new team members, improving their skill set and productivity within the team quickly.
Streamlined communication between field technicians and office staff by providing detailed reports on work progress regularly.
Participated in emergency response efforts as a reliable member of the team, restoring services promptly during critical situations.
Reduced equipment failures by adhering to preventive maintenance procedures diligently.
Developed strong working relationships with key stakeholders, including clients and contractors, fostering long-term partnerships that benefitted all involved parties.
Adhered to strict industry regulations and company guidelines while performing tower installations, ensuring compliance at all times.
Decreased downtime by rapidly identifying and addressing tower issues through diligent monitoring and maintenance practices.
Ensured timely project completion with efficient scheduling and task prioritization.
Promoted culture of safety first, conducting regular checks on personal protective equipment and ensuring compliance.
Increased operational lifespan of tower equipment by implementing rigorous preventative maintenance schedule.
Maintained detailed records of installation and maintenance activities, supporting accurate project documentation.
Played key role in emergency response situations by quickly diagnosing and resolving critical tower issues.
Facilitated smoother project execution, staying on top of maintenance schedules to prevent equipment downtime.
Ensured safety compliance on site by rigorously adhering to industry standards and protocols.
Strengthened client relationships through consistent communication and update on project progress.
Increased client satisfaction with timely and accurate completion of tower maintenance and repair tasks.
Improved team efficiency with introduction of new rigging techniques that simplified equipment installation.
Conducted comprehensive inspections of tower structures to identify and rectify potential hazards, enhancing overall safety.
Enhanced team morale and cooperation by effectively communicating job expectations and fostering supportive work environment.
Contributed to environmental sustainability by following best practices for waste management and energy efficiency on site.
Enhanced signal quality by meticulously aligning antenna configurations, optimizing network performance.
Streamlined equipment installation processes, which expedited project completion times.
Leveraged technical skills to troubleshoot complex issues, reducing need for external contractor interventions.
Fostered culture of continuous improvement by leading training sessions on latest tower technology advancements.
Facilitated cross-training among team members, enhancing overall team versatility and readiness.
Reduced incident rates by implementing proactive safety measures and conducting regular safety drills.
Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
Coordinated maintenance and responded to repair calls for assigned sites.
Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.
Built and installed sites per customer specs and maintained safe work environment daily
Drove truck and trailer to and from job sites, up to five hour drives.
Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
Calibrated and aligned components using scales, gauges and other measuring instruments.
Performed up to nine installations per week.
Calibrated, aligned and modified circuitry and components to enhance device performance for service needs.
Replaced light bulbs and coaxial cables.
Optimized operations by performing system upgrades, troubleshooting component failures and installing approved system modifications.
Party Host
Altitude Trampoline Park
05.2014 - 05.2015
Supervised children's activities, maintaining happiness, safety and well-being.
Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Contributed to company growth by upselling additional services or products when appropriate, increasing revenue per event.
Cultivated relationships with repeat clients, understanding their preferences for tailored event planning.
Fostered fun and welcoming environment, encouraging guest interaction and participation.
Designed thematic decorations to enhance party atmosphere, making each event unique and memorable.
Utilized social media to showcase successful events, increasing brand visibility and attracting new clients.
Elevated guest satisfaction by creating engaging and personalized party experiences.
Maintained high level of professionalism and enthusiasm throughout long events, keeping energy up and ensuring guest satisfaction.
Addressed and resolved any guest concerns promptly, maintaining positive atmosphere at all times.
Handled last-minute changes with flexibility, ensuring that parties were successful despite unforeseen challenges.
Education
Alma High School
Alma, AR
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Organizational skills
Organization and time management
Active listening
Decision-making
Problem resolution
Verbal communication
Social media marketing
• Promoted additional activities and special events to boost customer engagement and revenue.
• Actively created visually appealing posts to enhance customer interaction.
• Promptly responded to comments and concerns, providing answers or resolving issues.
Service Plumbing Business Owner at Self Employed (Olson Plumbing & Leak Detection)Service Plumbing Business Owner at Self Employed (Olson Plumbing & Leak Detection)