TREVOR KAKUNGU
Marietta,GA
Summary
Proactive Information Security Professional with passion for aligning security architecture plans and processes with security standards and business goals. Knowledgeable in developing and testing security framework for cloud-based software. Versed in robust network defense strategies, Information Systems Auditing Standards, risk assessment as well as industry best practices.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Cyber Security Consultant
Living To Care LLC
Owings Mills, MD
08.2021 - Current
- Safeguarding information system assets by identifying and solving potential and security problems.
- Performing periodic systems audits.
- Continuously checking patients data, use logins and file permissions to monitor data safety and end-user efficiency
- Conducting security audits to identify vulnerabilities
- Developing plans to safeguard computer files against modification, destruction or disclosure
- Reviewing violations of computer security procedures and developed mitigation plans
Freelancer Social Media Evaluator
APPEN
Kirkland, WA
11.2018 - Current
- Increased evaluation of social Media accounts to acceptable standards.
- Identified issues, analyzed information and provided solutions to problems
- Worked flexible hours across night, weekend and holiday shifts
- Used Microsoft Word and other software tools to create documents and other communications
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Inside Sales Representative
Torchmark Corporation, Globe Life Insurance Company
McKinney, Texas
11.2016 - 03.2018
- Consistently sold minimum of 10 Life insurance policies over on phone
- 100 phone calls to prospective clients every day for servicing and sales.
- Increased customer satisfaction by 100%
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Handled over 50 calls per day to address customer inquiries and concerns
- Maintained excellent attendance record, consistently arriving to work on time
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Used Microsoft Word and other software tools to create documents and other communications
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
Financial Services Professional
New York Life Insurance Company
Timonium, Dallas, MD, Texas
04.2015 - 11.2016
- Helped clients in 23 States choose variety of financial products.
- Worked closely with management to strategize sales techniques to increase branch production and customer service
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
Education
Master of Science - Cybersecurity and Information
Western Governors’ University US
Online 03.2022 - Current
Bachelor of Science - Information Technology
American InterContinental University
Schaumburg, IL 08.2016 - 12.2019
Skills
Data security
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Master of Science - Cybersecurity and Information
Western Governors’ University US
03.2022 - Current
Cyber Security Consultant
Living To Care LLC
08.2021 - Current
Freelancer Social Media Evaluator
APPEN
11.2018 - Current
Inside Sales Representative
Torchmark Corporation, Globe Life Insurance Company
11.2016 - 03.2018
Bachelor of Science - Information Technology
American InterContinental University
08.2016 - 12.2019
Financial Services Professional
New York Life Insurance Company
04.2015 - 11.2016
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