Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
FedEx Freight
04.2014 - Current
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Motivated and trained employees to maximize team productivity.
Managed internal operational standards and productivity targets.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Encouraged and promoted ideas aligned to business needs and benefits.
Analyzed department metrics and performance and reported findings to management.
Service Clerk
Walgreens
09.2012 - 03.2014
Greeted incoming customers and answered questions about available services.
Restocked supplies such as printer paper, pens and paper clips.
Maintained and organized service reception area and checkout counters.
Interacted with customers by phone, email, or in-person to provide information.
Responded proactively and positively to rapid change.