Summary
Overview
Work History
Education
Skills
Certification
Personal Hobbies and Passions
Timeline
Generic

Trevor Kirgan

Saint Louis,MO

Summary

After graduating high school, I went to college for Meteorology and switched to Criminal Justice/Computer Science but because of unforeseen family medical issues, had to discontinue all education temporarily. I have held miscellaneous jobs over the years such as building and/or fixing computers for clients including but not limited to malware removal, software troubleshooting, registry/system files repair including MBR, and remote desktop assistance. I have extensive knowledge of the Windows and Linux Operating Systems as well as the ability to remove any type of malware while maintaining the integrity of the infected system. I am currently working on acquiring IT Certifications through CompTIA, and have already passed the A+ certification which implies a basic understanding of almost every field in IT. My goal is to work towards obtaining as much experience about IT as i can, as i am extremely passionate about computer/networking repair and management and i hope that any companies that consider me well enough for employment will benefit from what my skillset and willingness to learn will bring to benefit us both equally.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Inventory Control Specialist

SoTel Systems
01.2023 - Current
  • Streamlined inventory management processes by implementing advanced tracking systems and conducting regular audits.
  • Reduced stock discrepancies by monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
  • Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
  • Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
  • Acquired the ability to manage multiple sets of VoIP systems and their infrastructure across all major manufacturers (Polycom, Cisco, Yealink).
  • Gained knowledge of not only provisioning VoIP systems, but also troubleshooting hardware and software issues with these systems.

Warehouse Receiver

SoTel Systems
01.2023 - Current
  • Improved warehouse efficiency by streamlining receiving processes and implementing new organizational systems.
  • Reduced product damage by ensuring proper handling techniques during the unloading process.
  • Enhanced inventory accuracy with meticulous record-keeping and regular audits of stored goods.
  • Expedited order fulfillment, coordinating closely with the shipping department to ensure a seamless flow of goods.
  • Assisted in training new team members on warehouse procedures and best practices, fostering a collaborative work environment.

Security Officer

River City Casino
03.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Operating Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center
  • Provides patrol by foot and (sometimes) vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns
  • Escorting and transporting funds for table fills, slots, and/or banks; providing security for kiosk add fills and money drops to include tables and slots; providing escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel)

• Responding to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members

Education

No Degree - Atmospheric Sciences/Meteorology/Criminal Justice

Saint Louis University
St Louis, MO

High School Diploma -

Saint Mary's High School
Saint Louis City
05.2015

Skills

  • Extremely intelligent with passion for computer technology, fixing software issues, building and maintaining electronics
  • Appropriate mind for troubleshooting issues relating to computer hardware and software, and following proper procedures to ensure that others can learn from my work in the future from documentation
  • Capable of working with and learning from superiors and co-workers in any ways that will benefit not only personal productivity, but also any potential employers in the future
  • Exceedingly patient and understanding/respectful with people
  • Willing to step up and help in any area required, as well as learning on the job as needed
  • Responsible and punctual in anything I do, ensuring tasks are completed in a timely yet accurate manner and giving prompt warning if more time is required

Certification


  • CompTIA A+ Certified - 3/6/2024 -

https://www.credly.com/badges/cdf97515-a73b-41be-bbe2-41251af1bd96/public_url


Personal Hobbies and Passions

I enjoy all aspects of Technology and experiment with electronics regularly to learn more about them, both hardware and software.


I safely test different types of malware to learn how they work, best ways to remove them without causing harm to the host system, and how they constantly evolve to make the removal process as efficient as i can and pass this knowledge on to others.


Passionate in competing in Professional Esports tournaments with a team for money.



Timeline

Inventory Control Specialist

SoTel Systems
01.2023 - Current

Warehouse Receiver

SoTel Systems
01.2023 - Current

Security Officer

River City Casino
03.2022 - Current

No Degree - Atmospheric Sciences/Meteorology/Criminal Justice

Saint Louis University

High School Diploma -

Saint Mary's High School
Trevor Kirgan