Trevor Lawrence

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hosted Special events and banquets

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Bussed and reset tables to keep dining room and work areas clean.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

• Strengthened communication skills through regular interactions with others.
• Cultivated interpersonal skills by building positive relationships with others.
• Showed high-level understanding of fine dining standards and practices.
• Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
• Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
• Completed restaurant opening and closing functions that included POS report generation.
• Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.
• Contributed to successful private events by collaborating with event planners on menu selections, seating arrangements, and timeline coordination.
• Implemented upselling strategies that contributed to increased average check size per guest.
• Maintained updated inventory of alcoholic beverages and serving supplies.
• Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
• Maintained cleanliness and organization in all front-of-house areas, contributing to an inviting atmosphere for guests.
• Resolved guest complaints promptly and professionally, maintaining positive dining experiences.
• Streamlined table turnover process for increased efficiency and revenue generation.
• Assisted in inventory management by tracking supplies and placing orders as needed.
• Collaborated with chefs to accommodate dietary restrictions or special requests from guests.
• Monitored dining areas' cleanliness and safety and quickly addressed emerging issues.
• Promoted a safe work environment by adhering to health codes and sanitation guidelines at all times.
• Conducted interactive server training exercises that included Type and Type service scenarios.
• Displayed functional familiarity with Microsoft Office functions such as Excel and Word.
• Trained and managed dining room staff with diverse service backgrounds.
• Participated in monthly team meetings to discuss ways to improve overall restaurant operations.
• Managed a team of junior waitstaff, ensuring high-quality service and adherence to restaurant standards.
• Developed rapport with regular patrons, fostering loyalty and repeat business.
• Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
• Coordinated with bar staff for timely preparation and delivery of drinks to diners'' tables.
• Served as a liaison between kitchen staff and guests, communicating special requests or allergy concerns effectively.
• Coordinated dining room staff schedules to provide adequate floor coverage.
• Maximized revenue during peak hours by efficiently managing table assignments and reservations.
• Demonstrated supervisory competency with Point of Sale (POS) equipment operations and cash handling practices.
• Coordinated foodservice operations between kitchen staff and dining room servers.
• Monitored staff performance to ensure consistent excellence in service delivery.
• Addressed diners' Type or Type complaints and provided recommendations for resolution.
• Mentored junior waitstaff members through constructive feedback sessions aimed at improving their service skills over time.
• Stayed up-to-date on menu changes to help customers make food choices.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

• Kept building entryway glass clean and polished for professional presentation.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Disposed of trash and recyclables each day to avoid waste buildup.

• Stock inventory
• Taking orders
• Communicating with the kitchen
• Checking on members throughout their meals
• Clearing tables
• Preparing checks
• Setting up tables
• Greeting guests

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
• Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
• Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
• Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
• Observed servers to provide feedback and coaching in areas requiring improvement.
• Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
• Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
• Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
• Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
• Contributed to team success by consistently meeting or exceeding individual sales goals each month.
• Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
• Enhanced customer experience by providing attentive and personalized service during their dining visit.
• Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
• Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.

• Harvested fruits and vegetables and prepared for sale or shipping.
• Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.