Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Trevor Leinbach

Orion

Summary

Dynamic and results-driven professional with a proven track record at UPS, excelling in customer engagement and strategic route planning. Recognized for consistently exceeding performance metrics and fostering positive team interactions. Adept at utilizing Microsoft Office tools for document organization while maintaining reliability and integrity in all tasks.

Overview

19
19
years of professional experience

Work History

Package Delivery Driver

UPS
07.2011 - Current
  • Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
  • Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
  • Promoted company reputation through positive interactions with customers, resulting in increased referrals and repeat business.
  • Assisted in training new drivers on company policies, safety procedures, and best practices for delivering packages effectively.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.

Fireplace Installer

Fireplaces Plus
06.2014 - 03.2016
  • Expanded product offerings for clients by staying up-to-date with the latest fireplace technology and trends.
  • Ensured customer satisfaction by providing exceptional post-installation support and addressing any concerns or issues promptly.
  • Reduced installation time by effectively collaborating with team members and utilizing proper tools and equipment.
  • Streamlined workflow efficiency by maintaining organized job sites before, during, and after installations were performed.

Cashier

Lowes
06.2009 - 05.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Hy-Vee
10.2006 - 05.2009
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

Black Hawk College
Moline, IL

Skills

  • Customer Engagement
  • Results-Driven
  • Strategic Route Coordination
  • Strategic Route Planning
  • Positive Team Interactions
  • Skilled at Prioritizing Tasks
  • Reliability and Integrity
  • Effective Dispatch Coordination
  • Competent in Microsoft Office Tools
  • Document Organization

Timeline

Fireplace Installer

Fireplaces Plus
06.2014 - 03.2016

Package Delivery Driver

UPS
07.2011 - Current

Cashier

Lowes
06.2009 - 05.2011

Cashier

Hy-Vee
10.2006 - 05.2009

High School Diploma -

Black Hawk College

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Trevor Leinbach