Trevor Marshall
San Diego,CA
Summary
Adaptable and ambitious professional looking to bring a blend of hospitality, marketing, and a passion for sports to elevate player experiences and operational excellence seamlessly. Seeking opportunity to leverage customer service, strategic planning, and team collaboration skills as Player Logistics Manager at San Diego Wave FC.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales & Marketing Specialist
SecLytics
05.2021 - 10.2023
- Managed all marketing initiatives including social media, blog content, email campaigns, Google Ads and SEO strategies
- Supported sales and customer success teams in CRM utilization, optimizing workflow efficiency and accuracy
- Created, monitored and updated sales pipelines and dashboards, ensuring real-time insights for strategic decision making
- Managed and edited website content while optimizing SEO and enhancing user experience
- Acted as a primary liaison for partnerships, facilitating collaborations for sales and marketing endeavors
Digital Marketing Coordinator
Playbook Solutions
11.2019 - 05.2021
- Created landing pages, email templates, and engaging video content that align with clients branding strategies
- Implemented and monitored web tracking tools including Google Analytics, Tag Manager and HubSpot CRM
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Delivered specialized support and guidance for HubSpot CRM, ensuring smooth operations and maximizing CRM effectiveness.
- Contributed to the development and editing of a sales playbook enablement platform, enabling clients to optimize sales strategies and drive performance.
Front Office Agent
The Guild Hotel
05.2019 - 11.2019
- Key team member in the successful opening of a luxury boutique hotel
- Collaborated with other internal departments to ensure guest satisfaction
- Built relationships with customers and community to establish long-term business growth
- Delivered tailored and attentive service, consistently achieving high guest satisfaction and positive feedback.
- Optimized room inventory to ensure maximum profitability
Education
Bachelor of Science - Hospitality Management
San Diego State University
San Diego, CA05.2020
Skills
- Self motivated & proactive team player
- Strategic planning
- Communication
- Problem solving
- Customer support
- Project management
- Organized & detail-oriented
- Active listening
- Customer Relationship Management
- Microsoft 365
Certification
- Hubspot Client Management
- Hubspot Delivering Client Success
- Hubspot Sales Enablement
- Hubspot Inbound Marketing
- Hubspot Content Marketing
- Google Analytics
- Google Ads
Timeline
Sales & Marketing Specialist
SecLytics
05.2021 - 10.2023
Digital Marketing Coordinator
Playbook Solutions
11.2019 - 05.2021
Front Office Agent
The Guild Hotel
05.2019 - 11.2019
Bachelor of Science - Hospitality Management
San Diego State University
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