Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trevor Maxwell

Houston,TX

Summary

Dynamic sales professional with a proven track record at Cook Concessions, excelling in customer retention and team building. Skilled in sales strategy development and inventory management, I fostered a collaborative environment that enhanced team productivity and elevated customer satisfaction ratings. Adaptable and reliable, I consistently drive results through effective communication and problem-solving.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Assistant Sales Lead

Cook Concessions
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Associate

AMC Movie Theater
01.2009 - 07.2011
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.

Food Service Worker

Houston Northwest Hospital
01.2011 - 07.2017
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.

Team Leader

Chick-fil-A
07.2017 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.

Education

EKG Technician - Ekg Technician

CALRegional
Conroe, TX
04.2025

High School Diploma - General Studies

Klein Collins High School
Houston, TX
05.2008

Skills

  • Sales presentations
  • Sales process optimization
  • Social media marketing
  • Sales strategy development
  • Stockroom management
  • Team building
  • Customer retention
  • Upselling strategies
  • Floor operations
  • Hospitality and accommodation
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Cash handling
  • Customer engagement
  • Relationship building
  • Task prioritization
  • Interpersonal skills
  • Analytical thinking
  • Professionalism
  • Goal setting
  • Continuous improvement
  • Inventory management
  • Adaptability
  • Written communication
  • Networking skills
  • Professional demeanor
  • Order processing
  • Food safety and sanitation
  • Stock management
  • Upselling techniques
  • Direct sales
  • Persuasive communication
  • Point of sale operation

Certification

EKG technician

Serv Safe manager

Timeline

Team Leader

Chick-fil-A
07.2017 - Current

Food Service Worker

Houston Northwest Hospital
01.2011 - 07.2017

Associate

AMC Movie Theater
01.2009 - 07.2011

Assistant Sales Lead

Cook Concessions

EKG Technician - Ekg Technician

CALRegional

High School Diploma - General Studies

Klein Collins High School

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Trevor Maxwell