Trevor Naumann
West Valley City
Summary
Skilled in critical thinking and active listening, I drive success through innovative solutions and strategic team direction.
Goal-driven Agency Owner offering 3.5 years of experience generating business, acquiring customers and meeting demanding sales objectives. Knowledgeable about personal lines, commercial products and financial services.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Agency Director
Globe Life Liberty National
08.2022 - 01.2025
- Recruited, hired, and developed top candidates for open vacancies and retained staff using consistent mentoring and positive feedback.
- Assessed customer needs and developed individualized solutions to reach customer satisfaction.
- Coordinated training programs for staff members, enhancing their skills and capabilities in line with industry standards.
- Increased agency efficiency by streamlining processes and implementing new approaches
- Managed direction of agency by administering, directing, and coordinating activities.
- Developing the sales force in the agency with consistent training and mentoring of agents
Busser
Poplar Street Pub
06.2018 - 07.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Event Set Up
Pierpont Place
03.2017 - 10.2020
- Collaborated with team members to complete large-scale projects such as event set up and teardowns efficiently and effectively.
- Worked with banquet manager to coordinate event set up and schedule.
- Coordinated logistical elements such as venue booking, equipment setup, and resource allocation for seamless execution of training events.
- Handled event logistics, including room setup, decoration arrangement, and guest seating management.
Bartender/Server
Bout Time Pub & Grill
04.2016 - 06.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
GED -
Stevens Heneger College
Murray, UT07-2012
Skills
- Customer relations
- Administering budgets
- Team management
- Operational planning
- Sales leadership
- Team direction
- Business development
- Revenue generation
- Critical thinking
- Active listening
- Customer service
- Problem resolution
- Relationship building
Timeline
Agency Director
Globe Life Liberty National
08.2022 - 01.2025
Busser
Poplar Street Pub
06.2018 - 07.2022
Event Set Up
Pierpont Place
03.2017 - 10.2020
Bartender/Server
Bout Time Pub & Grill
04.2016 - 06.2018
GED -
Stevens Heneger College
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