Trevor Papineau
Woodbridge
Summary
Detail-oriented IT Assistant specializing in network performance optimization and technical support. Known for effectively managing software installations and enhancing data management practices to drive operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Information Technology Assistant
Galt Joint Union Elementary School District
Galt, CA
03.2021 - Current
- Provided technical support for faculty and staff, resolving IT issues efficiently.
- Managed district-wide software installations and updates, ensuring system reliability.
- Conducted training sessions for staff on new technology tools, platforms, and best practices.
- Collaborated with vendors to maintain hardware inventory and procurement processes.
- Implemented best practices for data management and security protocols across systems.
- Developed comprehensive documentation for IT policies and procedures, ensuring consistency across the organization.
- Optimized network performance with continuous monitoring and proactive maintenance.
- Improved IT infrastructure by implementing and maintaining hardware, software, and network components.
- Provided timely technical assistance to employees, students, and families resolving a wide range of tech related issues.
Dairy Clerk
Raley's Supermarket
Galt, CA
06.2016 - 04.2020
- Ensured product freshness through regular inventory checks and effective stock rotation.
- Assisted customers in locating dairy products and provided knowledgeable recommendations.
- Maintained cleanliness and organization of dairy section, adhering to health and safety standards.
- Trained new team members on department procedures and customer service best practices.
- Monitored expiration dates, reducing waste through efficient inventory management techniques.
- Labeled and inventoried department merchandise.
- Ordered and received incoming product, coordinating with vendors and merchandisers.
Education
Associate of Science - Computer And Information Systems
Cosumnes River College
Sacramento, CA06-2020
Skills
- Network troubleshooting
- Remote support
- IT asset management
- Software installation
- Network configuration
- IT documentation
- Server management
- Database administration
- Information security
- Disaster recovery planning
Certification
- CompTIA A+
- CompTIA Security +
- CompTIA Network +
- CITE Network Engineering
Timeline
Information Technology Assistant
Galt Joint Union Elementary School District
03.2021 - Current
Dairy Clerk
Raley's Supermarket
06.2016 - 04.2020
Associate of Science - Computer And Information Systems
Cosumnes River College