Summary
Overview
Work History
Education
Skills
Timeline
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Trevor Petersen

Trevor Petersen

Technical Project Manager
Council Bluffs

Summary

Results-driven and relationship-oriented Technical Project Manager with 5 years of experience delivering complex, revenue generating projects within a 9,000+ client facing platform. Known for relentless energy in completing project work, positive attitude, and passion for team development in pursuit of high quality product delivery. Progressed career throughout 17 years at current company from an entry-level position to high-impact leadership position on high revenue product team in Technology.

Overview

18
18
years of professional experience

Work History

Technical Project Manager

Gallup
05.2021 - Current
  • Led several cross-functional teams, both on-premise and international, through the software development life cycle.
  • Implemented Agile Scrum practices across the delivery of several product teams to manage team backlog, sprint planning, team velocity, and production output.
  • Operated within both Waterfall and Agile software development cycles.
  • Worked with internal stakeholders across many areas of the organization, including client-facing teams, implementation teams, accounting, legal, MIS, and others, for requirements gathering on new features and new product offerings.
  • Led the delivery of over 10 major IT projects, spanning multiple product areas within Gallup's client-facing platform.
  • Oversaw delivery of over 30 new features within Gallup's internal and external systems, both in support of internal teams and external client teams/customers.
  • Project leader for a functional team whose features and functionality accounted for over 500,000 unique logins into Gallup's client-facing site (over 50% of all traffic).
  • Served as project manager on several other initiatives outside of the dedicated development team, including technology-wide downtime, degradation analysis, and documentation.
  • Managed communication of the Product team to internal teams, including senior leadership, client-facing teams, and integrated teams within Technology.
  • Worked within a Product Manager capacity for the last 6 months, utilizing market research, customer interviews, and platform knowledge for new feature development and product roadmap creation.
  • Created project requirement documents and project briefs for review and communication of project overview, goals, and success criteria.
  • Orchestrated feasibility studies on ROI, business impact, and recommendations on proposed feature improvements or changes within client-facing applications.

Quality Assurance Specialist

Gallup
02.2008 - 05.2021
  • Served as QA Lead for 10 years, leading whole-IT quality initiatives and supporting a team of 15 Quality Assurance Specialists.
  • Guided initiatives to improve quality across all of IT, including best practice adoption, organizing learning retreats, and standardizing defect reporting.
  • Led functional testing efforts, as well as data validation, across integrating systems of Gallup's data reporting platforms.
  • Executed API testing and service-level testing across several platforms.
  • Created and maintained scripts for automation testing.


Education

MBA -

Bellevue University
Bellevue, NE
05.2001 -

Bachelor of Arts - History

University of Iowa
Iowa City, IA
05.2001 -

Bachelor of Arts - Political Science

University of Iowa
Iowa City, IA
05.2001 -

Skills

Agile project management

Stakeholder communication

Team management

Jira / Confluence / Notion

Cross-functional team coordination

Scrum master

Product roadmapping

Sprint planning

Team leadership

Project planning

Relationship building

Timeline

Technical Project Manager

Gallup
05.2021 - Current

Quality Assurance Specialist

Gallup
02.2008 - 05.2021

MBA -

Bellevue University
05.2001 -

Bachelor of Arts - History

University of Iowa
05.2001 -

Bachelor of Arts - Political Science

University of Iowa
05.2001 -

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