Trevor Pham
San Jose,CA
Summary
Highly accomplished and results-driven professional with a proven track record in Account Management and Technical Recruitment. Recognized for excelling in client service and revenue growth while also locating top candidates, particularly for high-volume and hard-to-fill positions. Proficient in relationship building, prospecting, and managing key accounts. Demonstrated expertise in delivering tailored workforce solutions, nurturing client relationships, and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Strategic Account Manager
Supermicro
03.2024 - Current
- Served as the primary point of contact for all account-related matters, building trust with key decision-makers.
- Managed a portfolio of key Fortune 1000 accounts, ensuring high levels of client satisfaction and retention.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
- Collaborated cross-functionally to address client needs promptly and efficiently.
- Drive 85% of monthly revenue through sales of GPU fully integrated servers to HPC, AI, deep learning, and education sectors.
- Coordinated partner and Supermicro technical requirements, facilitating product enablement activities including RA, POC testing, and certification list management.
- Utilized CRM software daily to record and maintain leads.
Account Manager
Randstad
03.2023 - 03.2024
- Successfully managed a portfolio of manufacturing and logistics, consistently acquiring 1 new account per month.
- Established and nurtured strong client relationships in the manufacturing and logistics sectors, resulting in a consistent track record of securing 5 orders per week from existing accounts.
- Demonstrated exceptional communication skills by making an average of 50 calls a day, actively engaging with clients, and sourcing potential candidates to meet client demands.
- Proficiently identified and addressed the unique staffing needs of manufacturing and logistics industries, delivering customized workforce solutions that directly contributed to client satisfaction and long-term partnerships.
- Employed strategic thinking to exceed client expectations, maximize profitability, and consistently deliver results aligned with business objectives.
- Focused on a customer-centric approach, ensuring that clients in the manufacturing and logistics sectors received tailored staffing solutions, enhancing their overall satisfaction and success.
High-Volume Manufacturing Recruiter (Contract)
Bloom Energy
08.2022 - 02.2023
- Orchestrated an exceptional candidate experience for manufacturing and engineering professionals, from initial contact and rigorous screening to seamless onboarding, consistently meeting tight timelines.
- Employed a range of powerful talent acquisition tools, including LinkedIn Recruiter, Indeed, ZipRecruiter, and Workday ATS, to expertly source internal and external candidates for diverse roles, ensuring the organization had access to top talent.
- Pioneered innovative and proactive sourcing strategies to target niche talent pipelines, enriching the company's candidate pool and supporting long-term recruitment success.
- Maintained a remarkable average of 10+ weekly manufacturing hires, consistently aligning with company expectations and contributing to workforce growth.
- Fostered robust relationships with hiring managers across multiple organizations, cultivating a deep understanding of their unique hiring needs and delivering tailored solutions.
- Successfully managed and supervised bi-weekly job fairs, which yielded an impressive 15+ manufacturing hires each week, amplifying the company's talent pool.
- Produced comprehensive weekly hiring reports for the EVP Chief People Officer, offering valuable insights into critical metrics, such as time-to-fill, cost-per-hire, and candidate demographics.
- Demonstrated versatility by recruiting and sourcing across various company divisions, with a particular focus on Manufacturing, System Engineering, Executive, and NPI Engineering roles, contributing to the strategic staffing needs of the organization.
Full-Cycle Technical Recruiter
Actalent Engineering Services (Formerly Aerotek)
03.2021 - 08.2022
- Swiftly advanced from Recruiting Trainee to Full Cycle Recruiter in just three months, exceeding performance metrics and goals.
- Distinguished as a top performer by consistently achieving an impressive average weekly spread of $12,000 during Q4 2021, ranking among the top 5 producers in the marketplace.
- Demonstrated a strategic approach to candidate sourcing, surpassing weekly KPI expectations with 200+ outbound calls and messages, 30+ screening interviews, and 6+ in-depth candidate interviews, consistently achieving a minimum of 1+ hire per week.
- Specialized in recruiting top-tier Product Design and Hardware Engineering talent from renowned Automotive/Electric Vehicle and Aerospace companies such as Tesla, Waymo, Zoox, Lucid Motors, Lockheed Martin, and Northrop Grumman.
- Successfully recruited for niche roles in Technical Program Management, Mechanical Engineering, Electrical Engineering, and Engineering Technician positions, ensuring the right talent was matched with the right job.
- Leveraged a diverse array of internal and external sourcing resources, including LinkedIn Recruiter, Salesforce CRM, online job boards, employee/candidate referrals, and direct sourcing, to identify and attract the most qualified candidates.
- Collaborated closely with Account Managers to gain a deep understanding of position requirements from hiring managers, exchanging valuable market data to support strategic decision-making.
- Managed the entire recruiting life-cycle, from initial sourcing and screening to candidate selection and seamless onboarding, specializing in engineering and technical talent.
- Cultivated enduring candidate relationships post-hire by conducting regular monthly check-ins, ensuring their long-term job success and satisfaction.
Education
Bachelor of Arts - Psychology
San Jose State University
Skills
- LinkedIn Recruiter/Sales Navigator
- Salesforce CRM Software
- Workday ATS Software
- Boolean Search
- Excellent written and verbal communication
- Organizational skills
- Critical thinker
- Interpersonal skills
Timeline
Strategic Account Manager
Supermicro
03.2024 - Current
Account Manager
Randstad
03.2023 - 03.2024
High-Volume Manufacturing Recruiter (Contract)
Bloom Energy
08.2022 - 02.2023
Full-Cycle Technical Recruiter
Actalent Engineering Services (Formerly Aerotek)
03.2021 - 08.2022
Bachelor of Arts - Psychology
San Jose State University
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