Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevor Pulse

Johnston

Summary

Dynamic and dedicated professional with a proven track record in sales, marketing, and diverse business operations. Recognized for reliability and a strong work ethic, consistently delivering exceptional results while fostering positive client relationships. A driven and adaptable team player, committed to achieving organizational goals and enhancing customer satisfaction. Expertise in identifying growth opportunities and implementing effective strategies to maximize success.

Overview

3
3
years of professional experience

Work History

Customer Service Specialist

Dicks Sporing Goods
06.2025 - Current
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Responded to customer requests for products, services, and company information.
  • Cross-trained and backed up other customer service managers.
  • Created and maintained a detailed database to develop promotional sales.

Cashier

Dicks Sporting Goods
10.2023 - 06.2025
  • Assisted customers with large loads by transporting items to vehicles and loading heavy items.
  • Specialized in selling credit cards and protection plans to customers.
  • Excelled in learning other departments to help better assist around the store.
  • Employment Status – October 2023 – June 2025

Lot Attendant

Lithia Nissan of Ames
04.2022 - 08.2023
  • Minimized hazards to vehicles and individuals by keeping parking areas clean and orderly.
  • Identified damages by inspecting vehicles thoroughly, documenting findings on official forms.
  • Checked lot daily for safety and maintenance concerns.

Education

Bachelors Degree - Business Administration – Marketing Concentration

Grand View University
Des Moines, IA
05.2025

Skills

  • Automobile Inspection
  • Vehicle Detailing
  • Vehicle Operation
  • Financial Managing of allocated funds
  • Selling
  • Marketing through various avenues
  • Lot Management
  • Data Entry
  • Payment Processing
  • Sales through various avenues
  • Quality Assurance
  • Online Sales
  • New Inventory Inspection
  • Client Service
  • Point of Sale System
  • Time Management
  • Negotiations

Timeline

Customer Service Specialist

Dicks Sporing Goods
06.2025 - Current

Cashier

Dicks Sporting Goods
10.2023 - 06.2025

Lot Attendant

Lithia Nissan of Ames
04.2022 - 08.2023

Bachelors Degree - Business Administration – Marketing Concentration

Grand View University

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