Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevor Reinsberg

Cape Coral,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Service Technician

Meraki Zero Down Solar
Lakeland, FL
11.2023 - 05.2024
  • Maintained accurate records of service calls, repairs, and parts used.
  • Identified and addressed various customer problems, delivering prompt and effective solutions.
  • Performed onsite repair of equipment at customer locations.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.
  • Examined previously completed work for accuracy.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Prepared job assignment reports and forms for accountability and traceability.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Installed new components or replaced defective parts to restore functionality.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Completed scheduled appointments on time to drive quality service.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Used bolts, rivets and screws to fasten parts.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to problems.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Developed detailed reports documenting test results for analysis by engineers.
  • Analyzed data collected during testing to determine root cause of failure.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
  • Contacted customers prior to date of scheduled installation to verify appointment.

Customer Service Associate

Batteries Plus
Fort Myers, FL
07.2022 - 11.2023
  • Performed troubleshooting techniques and testing procedures to keep machines working optimally.
  • Performed tests on completed products to assess durability and functionality.
  • Inspected equipment for wear, specifications adherence and issues.
  • Hand-assembled needed parts with bolts and screws.
  • Read and interpreted schematics and drawings for accurate results.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Installed, set up and repaired devices and system components.
  • Tested connections to verify power supplies and communication link functionality.
  • Assembled and installed communication equipment.
  • Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
  • Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
  • Used hand and power tools to work safely with different types of batteries.
  • Installed automotive, commercial and marine batteries for customers.
  • Cross-referenced batteries for different applications to find perfect fit for customers.
  • Built custom battery packs to serve customers' unique needs.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Consulted with customers regarding needs and addressed concerns.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Operated multi-line phone system and online messaging system to communicate with customers.
  • Reviewed account and service histories to identify trends and resolve issues.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Removed damaged components, assessed faults and repaired or replaced with new parts.
  • Performed complete phone erasures and factory resets, debugged problems and refurbished devices.
  • Used soldering skills to break connections and reconnect components.
  • Created service order requests by documenting customer complaints and repair needs in work orders.

Donut Finisher

Bennetts Fresh Roast
Fort Myers, FL
01.2021 - 09.2022
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Removed trash and cleaned kitchen garbage containers.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Carried food supplies, equipment and utensils to and from storage and work areas.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Portioned and wrapped food or placed directly on plates for service to patrons.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Distributed food to waiters and waitresses to serve customers.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.
  • Replenished and organized department supplies throughout each shift.
  • Prepared products for retail sale by weighing and packaging specified amounts.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Filled hot case and rotated stock for maximum sales and consumer safety.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.

Demo

Bottomz up
Fort Myers, FL
02.2020 - 01.2021
  • Controlled tools inventory and ordered new supplies to meet expected demand, replacing broken or outdated tooling.
  • Repaired tools and improved tooling performance with skilled use of shop grinders and other tools.
  • Practiced safe and secure loading methods to avoid damaging tools and materials.
  • Ordered parts and supplies to support maintenance team and production operations.
  • Kept accurate counts of inventory through weekly and yearly cycle counts.
  • Requisitioned stock to replenish inventory.
  • Marked and identified tools and equipment using identification tag, stamps or electric marking tools.
  • Repaired, serviced and lubricated tools and equipment with spray gun or pressurized spray can.
  • Traced missing material and shipments through vendor and customer communications.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Gathered, loaded and transported site debris.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Set up equipment to maintain worksite productivity.
  • Relayed communication to equipment operators and helped attach special pieces.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
  • Logged inventory to track supply counts, organize equipment and gather important materials.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Lifted heavy loads up to [Number] pounds on consistent basis and completed many physically-demanding tasks in high-speed, environment.
  • Communicated with coworkers and supervisors regarding tasks and processes.
  • Transported inventory and supplies to staging locations.
  • Adhered to rules, standard operating policies and OSHA regulations to maintain safety.
  • Moved and packaged freight, stock and materials to warehouse and production areas.
  • Used proper personal protective equipment to avoid injury.
  • Encouraged teamwork through strong communication and interpersonal skills.
  • Maximized revenue opportunities by identifying and implementing process improvements.
  • Maintained daily floor operations and workflow for team of [Number].
  • Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.

Installer

Brians Carpet & commercial flooring
Jupiter, FL
06.2017 - 04.2020
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Performed timely and reliable service in shops and outdoors in variable weather conditions.
  • Provided exceptional customer experiences to service recipients.
  • Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
  • Conducted routine maintenance on complex systems requiring specific knowledge and expertise.
  • Installed new components or replaced defective parts to restore functionality.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Installed complete systems at new residential and business construction sites.
  • Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.
  • Removed existing flooring and discarded old material.
  • Installed quality floorings at client sites and followed set customer service standards during installation process.
  • Cut and trimmed flooring to suit specified areas before installation.
  • Evaluated work areas before planning flooring layout for different projects.
  • Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.
  • Trimmed and installed padding to specified dimensions to meet client requirements.
  • Used adhesive to join seam edges together.
  • Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
  • Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
  • Removed excess cement and flooring materials to form tight joints and attractive finishes.
  • Prioritized tasks for each job after reading project blueprints and documents.
  • Maintained inventory list of items used on job sites to provide reordering details.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Operated forklifts to fill or empty overhead spaces.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Delivered goods and services to customers on time and in excellent condition.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Saved fuel by leveraging GPS to identify faster routes.

Installer

Shamrock flooring llc
West Palm Beach, FL
10.2015 - 04.2017
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Answered questions and responded to issues to deliver exceptional service to customers.
  • Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
  • Demonstrated efficiency and dedication to quality by contributing to over [Number] completed jobs.
  • Performed timely and reliable service in shops and outdoors in variable weather conditions.
  • Conducted routine maintenance on complex systems requiring specific knowledge and expertise.
  • Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.
  • Removed existing flooring and discarded old material.
  • Installed quality floorings at client sites and followed set customer service standards during installation process.
  • Cut and trimmed flooring to suit specified areas before installation.
  • Educated clients on best methods and products to clean new flooring.
  • Used adhesive to join seam edges together.
  • Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
  • Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
  • Prioritized tasks for each job after reading project blueprints and documents.
  • Maintained inventory list of items used on job sites to provide reordering details.
  • Removed systems and fixtures to prepare for replacements.
  • Followed building standards and codes during unit installations.
  • Examined and produced specific job orders.
  • Handled basic repairs and informed manager of machine malfunctions needing extensive repairs.
  • Helped maintain efficient flow of supplies and finished products by supporting shipping and receiving departments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Maintained clean and neat work areas to maximize productivity.
  • Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Delivered goods and services to customers on time and in excellent condition.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Drove trucks to and from job sites to deliver supplies.
  • Delivered customer orders and collected payments to keep accounts current.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Installed complete systems at new residential and business construction sites.
  • Completed maintenance such as sharpening or changing blades.
  • Worked on feet for as many as [Number] hours and moved materials weighing up to [Number] pounds.
  • Used hand, power and pneumatic tools to efficiently and accurately complete [Type] projects.
  • Managed [Type] cutting machine to complete [Type] work.
  • Selected and checked item quality before cutting.
  • Planned and completed group projects, working smoothly with others.

Education

High School Diploma -

Wellington High School Adult Education Center
Wellington, FL
06.2015

Skills

  • Records Management
  • Data Analysis
  • Team Collaboration
  • Feedback Acceptance
  • Creative Thinking
  • Team Leadership
  • Sweeping and Mopping
  • Flexible and Adaptable
  • Attention to Detail
  • Safe Food Handling
  • Accurate Cash Handling
  • Problem-Solving
  • Self-Motivated
  • Prioritization and Time Management
  • Data Recording
  • Data Gathering
  • Blade Preparation
  • Equipment Maintenance
  • Reliable & Trustworthy
  • Good Work Ethic
  • Flexible Schedule
  • Basic Math
  • Team Building
  • Maintenance & Repair
  • PPE Use
  • Problem Resolution
  • Critical Thinking
  • Active Listening
  • Friendly, Positive Attitude
  • Equipment Inspection
  • Blueprint Interpretation
  • Sealing A/C leaks
  • Recognizing difference between Package unit A/C and normal A/C unit
  • Turning power off from electrical panel

Timeline

Service Technician

Meraki Zero Down Solar
11.2023 - 05.2024

Customer Service Associate

Batteries Plus
07.2022 - 11.2023

Donut Finisher

Bennetts Fresh Roast
01.2021 - 09.2022

Demo

Bottomz up
02.2020 - 01.2021

Installer

Brians Carpet & commercial flooring
06.2017 - 04.2020

Installer

Shamrock flooring llc
10.2015 - 04.2017

High School Diploma -

Wellington High School Adult Education Center

Similar Profiles

CREATE PROFILE
Trevor Reinsberg