Gayleen Tarpley
Dayton,OH
Summary
Experienced Chemical Dependency Counselor Assistant adept in facilitating substance abuse groups, and completing case management inventories. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Responsible and experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Skilled Case Manager proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic.
Knowledgeable experience of a behavior technician in withdrawal management with several years of experience in client care. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
Work History
CDCA/ SUD Case Manager
Decoach Recovery Centre
Dayton, Ohio
03.2024 - Current
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Provided referrals to appropriate health care providers or other community resources.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Facilitated SUD groups and organized group activities to provide socialization opportunities for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Educated clients about mental health conditions, medications and self-care techniques.
Discharge Planner
Decoach Recovery Centre
Dayton, OH
10.2024 - 11.2024
- Maintained timely communication with counselors regarding patient's progress during the course of treatment prior to discharge.
- Conducted assessments to assess patient's level of functioning and identify appropriate resources upon discharge.
- Provided education, support, and guidance to families of discharged patients.
- Educated clients on available resources in order to help them better understand their diagnosis and treatment plan before being discharged from treatment.
- Participated in multidisciplinary team meetings and met regularly with the court liaison when determining appropriate placement and levels of care prior to discharge.
- Developed individualized discharge plans for patients based on their medical and psychosocial needs.
- Assisted in the coordination of services needed after treatment such as PHP, sober living, continued counseling, and insurance transportation.
Behavioral Technician
Woodhaven Ohio
Dayton, OH
06.2023 - 03.2024
- Assisted with building life and social skills useful for everyday activities and interactions.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Applied proven strategies to positively affect client behaviors.
- Fostered crisis interventions by guiding team members in de-escalation of disruptive and unsafe behaviors.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provided excellent service to patients through personable communication.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Tracked client movement on and off unit by documenting times and destinations.
- Monitored clients in taking medications and documented in med notes database
- Helped clients during detox and residential phase of recovery in giving encouragement, support, and hope.
- Cleaned up hazardous material, i.e. body fluids and chemicals when needed.
Behavioral Health Technician
Lumiere Healing Centers
West Chester, OH
12.2022 - 06.2023
- Completed daily client rounds and tracked client movements.
- Maintained client and employee areas in good working order and with adequate supplies.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Assisted in examination and treatment of patients under direction of nursing staff.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Performed searches of resident belongings prior to admissions and throughout stays.
Sales Associate
Once Upon A Child Franchise
Dayton, OH
09.2022 - 12.2022
- Received and displayed product shipments on store retail shelves upon delivery.
- Assessed customer needs to provide assistance and information on product features.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
Shift Manager
Cassano's Pizza
Dayton, OH
06.2020 - 07.2022
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Directed and led employees and team members on effective operations, methods and procedures.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
Education
Some College (No Degree) - Social Work
Sinclair Community College
Dayton, OHSome College (No Degree) - Social Work
University of Akron - Wayne College
Orrville, OHSkills
- Excellent Customer Service Skills
- Charting and Clinical Documentation
- Knowledge of Medical Terminology
- Problem-Solving
- Adaptability and Flexibility
- Coordinating Care
- Verbal and Written Communication
- Behavior Observation
CDCA
- Certified Chemical Dependency Counselor Assistant
Timeline
Discharge Planner
Decoach Recovery Centre
10.2024 - 11.2024
CDCA/ SUD Case Manager
Decoach Recovery Centre
03.2024 - Current
Behavioral Technician
Woodhaven Ohio
06.2023 - 03.2024
Behavioral Health Technician
Lumiere Healing Centers
12.2022 - 06.2023
Sales Associate
Once Upon A Child Franchise
09.2022 - 12.2022
Shift Manager
Cassano's Pizza
06.2020 - 07.2022
Some College (No Degree) - Social Work
Sinclair Community College
Some College (No Degree) - Social Work
University of Akron - Wayne College
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