Trevor Roberts
Frankfort,IL
Summary
Reliable and upbeat retail associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Dicks Sporting Goods
08.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
Retail Sales Associate
Dicks Sporting Goods
07.2020 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs.
Porter
Tinley Park Bowl
07.2018 - 06.2020
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Completed sweeping, mopping, and window-cleaning.
Education
No Degree - Business
University of Wisconsin - Oshkosh
Oshkosh, WI05.2025
High School Diploma -
Lincoln Way East High School
Frankfort, IL05.2021
Skills
Customer Service
Teamwork
Problem-Solving
Teamwork and Collaboration
Time Management
Flexible Schedule
Professional Appearance
Phone Etiquette
Brand representation
Timeline
Retail Sales Associate
Dicks Sporting Goods
08.2023 - Current
Retail Sales Associate
Dicks Sporting Goods
07.2020 - 08.2022
Porter
Tinley Park Bowl
07.2018 - 06.2020
No Degree - Business
University of Wisconsin - Oshkosh
High School Diploma -
Lincoln Way East High School
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