Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Trevor Saab

Apollo Beach

Summary

Highly adept Administrative Supervisor with noteworthy experience in managing administrative tasks, personnel supervision, and operational coordination. Proven skills in workflow optimization, policy implementation, and team leadership. Instrumental in streamlining office procedures to enhance efficiency and improve productivity. Consistently successful in fostering positive work environments and promoting professional development among staff members.

Overview

7
7
years of professional experience

Work History

Administrative Supervisor

Nextran Truck Center
Tampa
02.2022 - Current
  • Assigned work strategically to ensure quality repairs and adherence to estimated time of repair (ETR).
  • Maintained accurate communication with Service Writers and Lead Uptime Technician.
  • Minimized customer wait times for new truck arrivals through effective scheduling.
  • Collaborated with Lead Uptime Technician during quality control to reduce reworks and customer dissatisfaction.
  • Challenged technicians with assigned tasks to enhance performance.
  • Supervise technician trainees directly, while providing technical support to the team.
  • Preparing written estimates for parts and labor, providing accurate time-frame for completion, inspecting vehicle and recommending additional services as needed
  • Tracking service work/repair orders, updating dispatch system, and providing customers with timely follow-up on work in progress
  • Explaining service work and related charges to service advisors before, during and after the completion of services

Co-Founder

Intellect Equity
Tampa
03.2021 - Current
  • Established relationships with key customers, vendors, and partners.
  • Researched competitors' products and services in order to identify gaps in the market.
  • Developed strategies to increase brand awareness through public relations initiatives.
  • Oversee accounting functions including budgeting, forecasting and financial reporting.
  • Directed company-wide efforts towards achieving established goals and objectives.
  • Recruited, trained, managed, and evaluated staff.
  • Implemented cost-saving measures throughout all areas of the organization.
  • Organized events such as conferences, trade shows, seminars.
  • Identified areas of improvement in processes related to operations and sales activities.
  • Facilitated communication between internal teams regarding progress of projects.
  • Developed and implemented business plan to secure venture capital funding.
  • Created and maintained corporate website, marketing materials, and social media accounts.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.

Service Manager

Platinum Wrench
Seminole
01.2021 - 02.2022
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Maintained records of all customer interactions and transactions.
  • Coordinated with other departments within the organization to ensure seamless delivery of services.
  • Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
  • Created detailed reports on service activities for senior management review.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Identified opportunities to increase efficiency through automation or process re-engineering.
  • Resolved customer complaints quickly and effectively.
  • Negotiated contracts with vendors and suppliers to secure favorable terms.
  • Developed strategies for improving customer experience through enhanced product features or improved processes.
  • Reviewed customer billing statements for accuracy prior to release.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Trained new employees on the use of customer relationship management software systems.
  • Conducted performance reviews and provided constructive feedback to staff members.
  • Created employee work schedules to keep shifts properly staffed.
  • Reviewed inventory levels and ordered supplies to keep products in stock.

Mechanic

Tire Kingdom
Dunedin
12.2018 - 01.2021
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Tested components with appropriate instruments to ensure proper operation.
  • Provided estimates for labor costs associated with repair projects prior to commencement of work.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.

Education

High School Diploma -

Dunedin High School
Dunedin, FL
06-2016

Skills

  • Quality control
  • Service scheduling
  • Customer service
  • Team management
  • Time management
  • Team leadership
  • Process improvement
  • Communication skills
  • Conflict resolution

Affiliations

  • I surfing, mountain biking, wake boarding, diving, cliff jumping, any activity related to water. Additionally I have a strong passion for car and motorcycle racing. I am enthusiastic about anything involving an engine.

Timeline

Administrative Supervisor

Nextran Truck Center
02.2022 - Current

Co-Founder

Intellect Equity
03.2021 - Current

Service Manager

Platinum Wrench
01.2021 - 02.2022

Mechanic

Tire Kingdom
12.2018 - 01.2021

High School Diploma -

Dunedin High School

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