- Outdoor Recreation
- I participate in low-impact exercises to strengthen core muscles
- Hiking
- Growing herbs, vegetables, or fruits in home gardens
- Kayaking
- 3D Printing
- Drawing and Painting
- Reading
- Camping
Trevor Smith
Summary
Dedicated and compassionate professional with a strong track record of delivering exceptional care in home settings. Expertise in assisting clients with daily living activities while ensuring comfort, safety, and dignity. Known for effective communication and adept problem-solving skills, consistently navigating various caregiving scenarios with professionalism and empathy. Committed to enhancing clients' quality of life through personalized care and attention to detail.
Overview
12
12
years of professional experience
Work History
Home Health Caregiver
Premier Home Health
03.2023 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
City Letter Carrier
United States Postal Service
11.2020 - 06.2022
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
- Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
Service Coordinator Assistant/ Site Manager
Insight Partnership Group
10.2019 - 05.2020
- Assessed customer needs and developed solutions to meet needs.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Reduced client wait times by implementing an effective system for prioritizing urgent or time-sensitive requests.
- Streamlined service coordination processes for improved team productivity and response times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Managed and coordinated service teams to achieve successful completion of service projects.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
Overnight Stocker, Cashier and Pet care
Pet Smart
05.2018 - 08.2018
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Server
Sugar Bowl
05.2016 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Shift Leader
Walgreens
07.2015 - 10.2015
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
Direct Support Professional
Hope haven
02.2014 - 09.2014
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Maintained clean, safe, and well-organized patient environment.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Transported clients to medical and dental appointments to provide support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Education
High School Diploma -
Notre Dame
Burlington, IA06-2012
Skills
- Dementia care
- Vital signs monitoring
- Meal preparation
- Compassionate care
- Personal hygiene assistance
- Behavioral management
- Palliative care
- Respite care
- Hospice care
- Medical equipment operation
- Fall prevention
- Bedside care
Interests
Timeline
Home Health Caregiver
Premier Home Health
03.2023 - Current
City Letter Carrier
United States Postal Service
11.2020 - 06.2022
Service Coordinator Assistant/ Site Manager
Insight Partnership Group
10.2019 - 05.2020
Overnight Stocker, Cashier and Pet care
Pet Smart
05.2018 - 08.2018
Server
Sugar Bowl
05.2016 - 08.2018
Shift Leader
Walgreens
07.2015 - 10.2015
Direct Support Professional
Hope haven
02.2014 - 09.2014
High School Diploma -
Notre Dame