Hands on manual labor
Hiking & Outdoor activities
Sport and Fitness
Traveling
Technology
Content Creation
Fashion
Trevor Spears
Assistant Manager
Gibsonton,FL
Summary
Dedicated and hardworking individual with extensive experience in fast-paced environments. Proven ability to communicate effectively and solve problems efficiently, ensuring tasks are completed quickly and accurately. Physically fit and mentally prepared for the demands of any position. Skilled in quality control, adaptability, and customer service, applying past work experiences to real-world job situations, demonstrating a strong work ethic and commitment to delivering high-quality service. Experienced in managing others and effectively managing time to maximize productivity and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Zaxby’s
10.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed refunds as well as any customer complaints or needs.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Crew Member
Mcdonald’s
03.2020 - 07.2021
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and back of house.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Accurately operated cash register to process customer payments.
Education
Architecture
Hillsborough Community College
Tampa, FLSkills
- Stock management
- Loss Prevention
- Store Organization
- Customer Service and Engagement
- Incident Reports
- Staff Management
- Interviewing, Hiring, and Training
- POS systems operations
- Opening and Closing Store Operations
- Multitasking
- Mathematical Reasoning
- Professionalism
- Time Management
- Performance Evaluations
- Problem-Solving
- Shift Scheduling
- Attention to Detail
- Inventory Control
Certification
Servsafe Certification
Interests
Timeline
Assistant Store Manager
Zaxby’s
10.2021 - Current
Crew Member
Mcdonald’s
03.2020 - 07.2021
Architecture
Hillsborough Community College
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