Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Things I love to do
Timeline
Generic

Trevor Traylor

Albuquerque,NM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Small Business Owner

DoorMan
07.2006 - Current
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Demonstrated product presentations to prospective customers to showcase features, benefits and value.
  • Interviewed and hired ideal candidates to assist with logistics and tasks of business.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Overhead Door Installer/Technician Specialist

Overhead Door Co.
08.1998 - 08.2005
  • Diagnosed problems and completed timely repairs.
  • Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
  • Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
  • Educated homeowners about proper care and maintenance of garage door systems.
  • Measured and estimated jobs in order to calculate fees.
  • Completed required paperwork such as work orders according to services performed or required.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Military Chemical Specialist

US Army
10.1989 - 11.1991
  • Primary Job: to Protect the Country against the Treat of CBRN (chemical,biological, radiological, and nuclear weapons of mass destruction, and to decontaminate hazardous materials spills or accidents.
  • Efficiently organized and maintained equipment to keep laboratory productive and safe.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Paid attention to detail while completing assignments.


Education

Bachelor of Business - Operations Management

SNHU
Manchester, NH
01.2027

Skills

  • Business Growth and Retention
  • Financial Management
  • New Business Launch
  • Opportunity Identification
  • Project Management
  • Employee Performance Management
  • Operations Management
  • Training and Development
  • Vision Implementation
  • Staff Hiring
  • Office Supplies and Inventory
  • Google Ads
  • Cash Control
  • Job Assignments
  • Workflow Schedules

Accomplishments

    Starting my business without the education or training that was needed to guide me in the direction to create a successful business, from 2006 until now its been more trail an error, with the ability to learn from mistakes rather than throwing in the towel.


    Starting online school for Operations Management is teaching me that your never to old to learn, you just need to be open minded, flexible and focused. I'm proud to be learning new ways to implement in my life to be a Better Servant, Encourager, Manager and Leader to people.


Certification

  • Doors and Windows: Installation Masters - 2016-2021d
  • EPA Training: Advanced Concept Education 3/23 - 3/28
  • Thought Patterns for a Successful Career: The Pacific Institute
  • Quick Start Level 1 Training Program: Door Controls USA
  • Certificate of Ordination: Better Life Christian Fellowship
  • Orientation and Leadership Training Certificate: NSLS
  • Foundation of Leadership Certificate: NSLS

Things I love to do

  • Things I find enjoyable reading different content and watching you tube videos keeps me in the know.
  • I also like investing so I try to teach my children and anyone who listens if they have just a little you can start with Robin Hood or Public to get the feel of it.
  • Playing Pool it's relaxing and a fun way to meet new people.
  • Watching sports by myself or with a friend is always okay.
  • Going to the movies and hanging out with family or my wife is a time to enjoy the moment.
  • I also love to cook, to see the faces of family and frends when you come up with something new to try is priceless.
  • Most of all being a Servant of God, going to church to fellowship, Encouraging and Praying for others for their Salvation.

Timeline

Small Business Owner

DoorMan
07.2006 - Current

Overhead Door Installer/Technician Specialist

Overhead Door Co.
08.1998 - 08.2005

Military Chemical Specialist

US Army
10.1989 - 11.1991

Bachelor of Business - Operations Management

SNHU
Trevor Traylor