Trevor Turner
Mabelvale,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Installation Technician
AT&T
Little Rock, AR
06.2023 - Current
- Provided technical support for customers onsite or remotely via telephone or email.
- Configured system settings for optimal performance and usability.
- Maintained accurate documentation of installation activities.
- Installed new equipment according to manufacturer specifications and customer requirements.
- Assessed customer needs and recommended appropriate products or services.
- Assisted in training other technicians on best practices for installation procedures.
- Tested completed installations to verify functionality and compatibility with other devices.
- Resolved customer complaints related to installation issues in a timely manner.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Assisted other technicians with complex installations when necessary.
- Performed troubleshooting of hardware, software, and network systems.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Dispatched to various sites to perform maintenance on failed equipment.
BOH Trainer
Bricktown Brewery
Fortine, AR
09.2020 - 06.2023
- Created lesson plans, activities, and materials to help trainees understand the food safety standards in a BOH environment.
- Addressed any questions or concerns from employees regarding BOH policies or procedures in a timely manner.
- Recommended changes or improvements to existing systems as necessary for maximum efficiency.
- Evaluated performance of all kitchen staff during their shifts to ensure compliance with established standards.
- Assessed employee performance after completion of the training program by conducting follow-up evaluations.
- Advised management on ways to improve overall efficiency in the kitchen through better organization of tasks and workflow optimization.
- Ensured that all equipment is properly maintained in accordance with safety regulations and guidelines.
- Provided guidance and support to team members on proper food handling techniques.
- Adhered to food safety standards when storing and preparing foods.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Bartender
Applebee's Grill + Bar
Fort Smith, AR
05.2019 - 04.2020
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Attended regular training sessions to stay updated on new products or trends.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
Crew Member Trainer
Wendy's
Bryant, AR
06.2015 - 02.2017
- Assisted with onboarding of new hires by explaining job duties and expectations.
- Provided training to new crew members on proper customer service techniques and store policies.
- Coached crew members in problem solving skills when faced with challenging customer interactions.
- Resolved customer complaints regarding food quality or services provided.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Monitored stock levels of food items and ordered more when necessary.
- Supervised and trained kitchen staff on proper preparation techniques.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Organized storage areas for efficient usage of space.
- Adhered to food safety standards when storing and preparing foods.
Education
Some College (No Degree) - Media Commutations
University of Arkansas-Fort Smith
Fort Smith, ARSkills
- Sanitation Procedures
- Culinary expertise
- Kitchen Equipment Operation
- Menu development
- Cooking techniques
- Grilling Techniques
- Batch Cooking
- Knife Skills
- Food Preparation
- Food Plating
- Task Delegation
- Workplace Safety
- Job Skill Building
- Teamwork and Collaboration
- Coaching and Development
- Installation planning
- Troubleshooting and diagnosis
- Worksite safety
- Customer Service
- Cable Management
- Maintenance and repair
- Equipment Installation
- Team Training
- Power Tools and Equipment
Timeline
Installation Technician
AT&T
06.2023 - Current
BOH Trainer
Bricktown Brewery
09.2020 - 06.2023
Bartender
Applebee's Grill + Bar
05.2019 - 04.2020
Crew Member Trainer
Wendy's
06.2015 - 02.2017
Some College (No Degree) - Media Commutations
University of Arkansas-Fort Smith