Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trevor Valleau

Summary

Accomplished Human Resources Administrator with 3 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees. Also helped with other areas in the company such as AP, depositing checks, and creating invoices.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HR Administrator

AJT Diabetic Inc.
08.2020 - Current
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Organized company-wide events designed to boost employee morale.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Contributed to the development of compensation packages that were competitive within the industry while adhering to budgetary constraints.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Streamlined HR processes for increased efficiency and reduced errors.
  • Enhanced employee retention by developing and implementing comprehensive onboarding programs.
  • Prepared new hire letters, employee contracts, and company policies.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Supported company growth by collaborating on workforce planning efforts.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Developed policies and procedures that align with company objectives and legal requirements.
  • Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
  • Assisted with writing job postings and job descriptions for boards.
  • Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cleared the HR box (Time corrections, COE request, policy clarification, any other inquires).
  • Created and sent out Release letters.
  • Conducted exit interview and reviewed responses with management.
  • Entered bills in Bill.com.
  • Create invoices in QuickBooks.
  • Deposit checks received to office.
  • Checked and distribute mail each day.
  • Taking money orders to the bank to be deposited for all companies
  • Adding licenses to the company license spreadsheet and confirming all are up to date.
  • Pulling timecard reports on team and reviewed findings with manger.

Valet

Reef Parking
01.2020 - 04.2020
  • Entered guest vehicle information and location in computerized valet parking system.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
  • Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Delivered above and beyond service to VIP guests at property.
  • Inspected vehicles to verify condition ahead of customer returns.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Arranged special transportation for guests and booked taxis and business-class vehicles.
  • Answered guest's questions about property amenities and services.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Insurance Customer Service Representative

Assurance
08.2019 - 12.2019
  • Assessed customer needs and recommended suitable insurance policies.
  • Recognized for consistently delivering outstanding customer service experiences across multiple review platforms.
  • Collaborated with underwriters to streamline the policy issuance process for improved efficiency.
  • Verified client information by analyzing existing evidence on file.
  • Provided primary customer support to internal and external customers.
  • Trained new customer service representatives on best practices, policies and procedures.
  • Provided exceptional support during annual open enrollment periods, guiding customers through plan selection processes effectively.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Consistently met or exceeded performance goals related to both sales targets and customer service metrics.
  • Responded to customer requests for products, services, and company information.
  • Fielded customer complaints, escalating complex issues to management for resolution.
  • Completed customer applications and updated records to reflect current information.
  • Answered incoming phone calls to articulate product value to prospective customers.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Worked well in a team setting, providing support and guidance.
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
  • Developed strong communication and organizational skills through working on group projects.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.

Manufacturing

Minuteman Press
12.2016 - 08.2018
  • Manufactured large orders of pamphlets, brochures, etc., moved boxes for all products coming in and out of the store
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Arts - Accounting

Florida Atlantic University
Boca Raton, FL
12.2026

Associate of Arts - Business Administration

Valencia College
12.2023

Diploma -

Olympic Heights Community High School
05.2018

Skills

  • Hard working
  • Reliable
  • Good time management
  • Strong communication skills
  • Works well under pressure
  • Willingness to accept criticism
  • Patience with others
  • Microsoft Office
  • Employment Recordkeeping
  • Policy Management
  • Cost Reductions
  • Business Intelligence
  • Payroll Administration
  • New Hire Orientation
  • Policy and Procedure Writing
  • Recruitment and selection
  • Documentation and Recordkeeping
  • In-Person and Telephone Interviewing
  • Employee Onboarding
  • Time Tracking

Certification

  • Business Specialist
  • Operations Support and Services

Timeline

HR Administrator

AJT Diabetic Inc.
08.2020 - Current

Valet

Reef Parking
01.2020 - 04.2020

Insurance Customer Service Representative

Assurance
08.2019 - 12.2019

Manufacturing

Minuteman Press
12.2016 - 08.2018

Bachelor of Arts - Accounting

Florida Atlantic University

Associate of Arts - Business Administration

Valencia College

Diploma -

Olympic Heights Community High School

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Trevor Valleau