Trevor Vice
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cybersecurity position. Ready to help team achieve company goals and further career through experience and education.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Team Member
Menards Distribution Center
04.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Customer Service Associate
Home Depot
08.2020 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Provided training and support to new associates to help provide high-quality customer service.
Education
Associate of Science - Computer Science
Rock Valley College
Rockford, IL06.2022
Skills
- Complex Problem-Solving
- Risk Mitigation
- Splunk SIEM
- Risk Management Framework
- Threat Detection
- Linux
- Account Management
- Customer Service and Assistance
- Problem Resolution
Certification
- Google Career Certificate in Cybersecurity - Coursera - June 2023-September 2023
Timeline
Warehouse Team Member
Menards Distribution Center
04.2022 - Current
Customer Service Associate
Home Depot
08.2020 - 04.2022
Associate of Science - Computer Science
Rock Valley College
- Google Career Certificate in Cybersecurity - Coursera - June 2023-September 2023
Similar Profiles
Tory (Tj) ThanasiuTory (Tj) Thanasiu
Associate at Menards Distribution CenterAssociate at Menards Distribution Center
Bill NelsonBill Nelson
Plant Manager at Menards Distribution CenterPlant Manager at Menards Distribution Center
Logan ShakalLogan Shakal
Warehouse Worker/Forklift Operator at Menards Distribution CenterWarehouse Worker/Forklift Operator at Menards Distribution Center