Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Trevor Wayne Jenkins

Dallas,Texas

Summary

With a strong work ethic and passion for automotive technology, I began my professional journey at Valvoline as a technician after graduating high school in 2017. Through dedication and perseverance, I quickly advanced to the position of general manager in February 2021. Demonstrating exceptional leadership, our store achieved remarkable success, securing the top spot in additional revenue sales for both August and September. Additionally, we exceeded the yearly profit goal by an impressive 249%. My first year as a manager surpassed all financial expectations. Seeking new challenges, I transitioned to self-employment as an Amazon Flex driver and Amazon seller. Quincey Farr, my former Area Manager at Valvoline, invited me to join Safelite in September 2023. Eager to expand my skill set, I completed a 2-3 month training program to become a glass technician. Within just six months of becoming a glass technician, I was honored with the opportunity as the Lead Technician at another location, a position I currently hold today.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Glass Technician

Safelite AutoGlass
10.2024 - Current
  • Replace Windshields, Back Glass, Door Glass, Regulators, etc
  • Perform recalibrations on Advanced Driver Assistance Systems
  • Perform chip repairs
  • Build guest relations
  • Maintain a clean & safe work environment
  • Maintain performance goals
  • Open/Close Service Center
  • Manage Inventory
  • Resolve customer complaints and damage claims
  • Training & development

Amazon Online Seller

Amazon
03.2022 - Current

Amazon Flex Delivery

Amazon
04.2022 - Current

Car Rental Business Owner

TURO
10.2024 - Current

Online Hemp Retail Store Owner

Hemp Palace
03.2023 - Current

Glass Technician

Safelite AutoGlass
12.2023 - 10.2024
  • Replace Windshields, Back Glass, Door Glass, Regulators, etc
  • Perform recalibrations on Advanced Driver Assistance Systems
  • Perform chip repairs
  • Build guest relations
  • Maintain a clean & safe work environment
  • Maintain performance goals

Customer Advocate

Safelite AutoGlass
10.2023 - 12.2023
  • Schedule & confirm appointments
  • Source Parts
  • Collect payment
  • Resolve customer complaints

Service Center Manager

Valvoline IOC
02.2021 - 06.2022
  • Maintain financial performance, labor, inventory, schedules, & training
  • Perform maintenance services
  • Build guest relations
  • Recommend maintenance services
  • Delegate job duties to create an efficient workplace
  • Perform service center monthly maintenance check
  • Arrange team meetings
  • Interview & hire new team members
  • Build relations with companies eligible for a fleet account
  • Resolve vehicle damage claim situations

Assistant Service Center Manager

Valvoline IOC
09.2019 - 02.2021
  • Help maintain financial performance, labor, inventory, schedules, & training
  • Perform maintenance services
  • Build guest relations
  • Recommend maintenance services
  • Delegate job duties to create an efficient workplace
  • Perform service center monthly maintenance check

Technician/Customer Service Advisor

Valvoline IOC
07.2017 - 09.2019
  • Perform maintenance services
  • Recommend maintenance services
  • Build guest relations
  • Maintain a clean service center

Crew Member

Wendys
04.2015 - 07.2017

Education

Diploma -

Naaman Forest High School
Garland, TX

Skills

  • Building guest relations
  • Resolving guest complaints & damage claims
  • Automotive maintenance & repairs
  • Automotive glass replacements & repairs
  • Advance Driver Assistance Systems recalibrations
  • Tesla glass replacements and recalibrations
  • Automotive maintenance sales
  • Leadership & team management
  • Training & development
  • Inventory management
  • P&L management
  • Marketing
  • Customer Retention

Personal Information

Date of Birth: 03/29/99

Certification

  • ADAS Recalibration (Advanced Driver Assistance Systems)
  • Tesla ADAS Recalibration
  • Rivian ADAS Recalibration

Timeline

Lead Glass Technician

Safelite AutoGlass
10.2024 - Current

Car Rental Business Owner

TURO
10.2024 - Current

Glass Technician

Safelite AutoGlass
12.2023 - 10.2024

Customer Advocate

Safelite AutoGlass
10.2023 - 12.2023

Online Hemp Retail Store Owner

Hemp Palace
03.2023 - Current

Amazon Flex Delivery

Amazon
04.2022 - Current

Amazon Online Seller

Amazon
03.2022 - Current

Service Center Manager

Valvoline IOC
02.2021 - 06.2022

Assistant Service Center Manager

Valvoline IOC
09.2019 - 02.2021

Technician/Customer Service Advisor

Valvoline IOC
07.2017 - 09.2019

Crew Member

Wendys
04.2015 - 07.2017

Diploma -

Naaman Forest High School
Trevor Wayne Jenkins