Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TREVOR WEAVER

Visalia,CA

Summary

Motivated Program Manager with over 8 years of experience in the Mental Health and Social Services field and over four years of management experience. While in this field I have built skills around project management, data analysis and have partnered with many different agencies and counties to ensure the best services are being provided in the programs that I manage.

Overview

9
9
years of professional experience

Work History

Interim ECM Director

Kings View
Fresno, CA
06.2023 - Current
  • Ensured the recruitment, screening and hiring of competent staff; provide recommendations for clinic staff changes and improvements.
  • Provided training in regards to documentation, service delivery, workflows for the ECM and CS programs.
  • Developed training materials for personnel regarding compliance standards and procedures.
  • Provided one on one supervision to twelve staff across 4 counties to drive production and provide support to staff.
  • Collaborated with community funders and payers, such as Medi-Cal Plans, Counties and other ECM and CS providers.
  • Collaborated and coordinated with internal programs to develop the ECM and CS referral process and workflow.
  • Managed the EHR to ensure timely services are being completed.
  • Held weekly all staff meetings to discuss progress, concerns and to develop processes.
  • Drove process improvements focused on innovative care delivery and/or operational standardization across all sites designed to improve clinical services, ease of access, outcomes, consumer throughput and safety across the care continuum.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Identified opportunities for improvement in operational performance metrics.
  • Cultivated and maintained relationships to promote positive work culture.
  • Guided and motivated staff to drive maximum performance.

Data and Compliance Analyst

Kings View
Fresno
04.2023 - Current
  • Completed and submitted weekly, monthly and quarterly reports for various programs to Fresno, Madera and Shasta Counties.
  • Met with program leadership to develop plans to increase the overall quality of services and to ensure compliance with state and county mandates.
  • Assisted programs with trainings regarding documentation, reporting and collecting data.
  • Developed and finalized workflows to increase production and compliance.
  • Developed and implemented performance improvement plans.
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Identified areas of improvement in existing processes, procedures and systems related to the service delivery.
  • Analyzed data collected during the course of the program operations and reported results accordingly.
  • Completed and submitted reports for ECM and CS program to ensure compliance with regulations set by the health plans.
  • Managed EHR and regularly cleaned data for submission.

Program Manager

Mental Health Systems - Eden House
Visalia, CA
06.2022 - Current
  • Eden House is a Temporary Bridge Housing Program for Homeless adults in Tulare and Kings counties
  • Eden House serves clients from ages 18-80 by assisting with applying for housing assistance in the form of vouchers, applying for housing opportunities and linking them to outside substance abuse and mental health resources
  • Managed a team of two housing specialists and 5 case managers
  • Expected to schedule and manage the 24 hour facility and be on call 24 hours a day 7 days a week
  • Responsible for collecting and analyzing data to provide reports to Tulare and Kings Counties as well as program funders
  • Spearheaded quality improvement projects for the program to improve services and overall client care
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
  • Responsible for maintaining the program budget as well completing the orders for resident food, cleaning supplies, office supplies and client care items
  • Responsible for overseeing and providing quality control for all documentation completed by Eden House staff
  • Complete monthly Quality Service Reports to provide to Tulare and Kings Counties as well as the funding agencies
  • Contributed to corporate strategy initiatives management across teams through accountability, communication, and reporting
  • Prioritized tasks and managed teams throughout multiple projects
  • Assessed accurate and relevant information for fact-based decision making
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback
  • Interviewed prospective employees and provided input to HR on hiring decisions
  • Created Policy and Procedure manuals regarding staff, clients and operations.

Program Coordinator

Stars Behavioral Health Group- CRT
Fresno, CA
09.2020 - 06.2022
  • The CRT (Crisis Residential Treatment) is a piece of the crisis continuum of care in Fresno, California
  • We Served adults with severe mental health disorders as well as adults with substance abuse disorders to assist them with continued stabilization as well as linkages to outpatient services and housing
  • Clients at the CRT stay at the CRT for up to 30 days
  • Responsible for supervising the Recovery Counselor team which included six full time recovery counselors and twelve on call recovery counselors who provided direct services to clients
  • Responsible for creating the monthly schedule for the Recovery Counselors to maintaining a staffing ratio of one recovery counselor for every eight residents on the unit
  • Responsible for planning and scheduling daily group meetings for the clients
  • Responsible for working with the Quality Assurance department to develop and employ Quality Improvement projects to improve client engagement, quality of life for the residents and the quality of the services being provided
  • Analyzed data to track trends within the program to improve services for clients
  • Responsible for reviewing and approving all documentation written by Recovery Counselors when documenting in our Electronic Medical Records program to ensure medical necessity was met
  • Tasked with handling staff and resident concerns
  • Responsible for communicating and collaborating with community partners and Fresno County
  • Responsible for budgeting and ordering of client and staff supplies for the program
  • Completed phone screenings for the residents before their admission to the CRT to ensure that they met criteria for admission.

Facilitator

Stars Behavioral Health Group - Wrap Program
Fresno, CA
10.2018 - 09.2020
  • Central Stars Wrap was an intensive outpatient program for foster and probation youth in Fresno County
  • Responsible for Coordinating and organizing meeting with Fresno County Department of Social Services, Fresno County Probation Department as Well as other service providers
  • Worked with at risk youth and their families referred to the Wrap Program through Fresno County Juvenile Probation or the Department of Social Services
  • Worked in the community with youth and their families to support and develop plans to assist the family and youth with meeting their goals
  • Responsible for completing behavioral modification plans in accordance with Fresno County rules and regulations such as ICC and CFT meetings
  • Responsible for scheduling and coordinating with multiple agencies and service providers to schedule and facilitate ICC and CFT meetings for the youth on my case load
  • Responsible for documenting clients' progress through documentation such as progress notes, monthly summaries, and other documents
  • Tasked with developing behavioral modification plans with the family, youth, school staff and social workers
  • Tasked with organizing and collaborating with the Wrap Team and other providers to ensure that the client services were being provided in a way that best suited the client and family.

Child and Family Specialist

Central Stars Behavioral Health, - Wrap Program
Fresno, CA
07.2018 - 10.2019
  • Central Stars Wrap was an intensive outpatient program for foster and probation youth in Fresno County
  • Worked with foster youth on behavior management in the school, home and in the community
  • Planned and engaged in rehabilitation sessions with foster youth to assist clients with decreasing negative behaviors and better deal with mental health and behavioral diagnoses
  • Worked closely with Fresno County Social Workers to assist clients with meeting mental health and behavioral goals
  • Coordinated meetings with Fresno County Department of Social Services Social Workers, client's families, psychologist, and school professionals
  • Problem Solve and deal with client crises in real time in the school and community
  • Responsible for working with a team that included a facilitator, a parent partner, and a mental health clinician
  • Responsible for developing and engaging youth in interventions to assist the youth with progress towards their plan of care goals as created by Wrap Program Mental Health Clinicians.

Campus Club Instructor

Clovis Unified School District- District Office
Clovis, CA
10.2014 - 06.2018
  • Supervised classroom of children from kindergarten to sixth grade
  • Interacted with students' parents and fielded parent concerns
  • Conflict de-escalation between students
  • Assisted students with tutoring services
  • Organized and planned interactive activities to engage students in
  • When Site Lead went on leave I was asked to step in as the interim Site Lead
  • As Interim Site Lead, I was in charge of maintaining daily operations as well as the supervision of six employees and sixty students.

Busser/Delivery Driver

Amigos Restaurant and Cantina
Visalia, CA
06.2014 - 08.2017
  • Seasonal part time job
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents
  • Notified customers of delays to decrease calls to support
  • Bussing tables, customer interaction and delivering orders in a timely manner
  • Provided services such as taking orders and clearing tables for the onsite banquet hall.

Education

Bachelor of Science in Criminology- Forensic Behavioral Science Option -

California State University - Fresno
04.2018

Skills

  • Team Management
  • Community Outreach
  • Partnerships and Resource Mobilization
  • Organizational Performance
  • Data Analysis
  • Work Planning and Prioritization
  • Business Systems
  • Conflict Resolution
  • Hard Working
  • Self-Motivated
  • Staff Development
  • Extremely Organized
  • Program Development
  • Policy and Procedure Development
  • Staff Management
  • Hiring and Retention

References

  • Xee Thao, Program Director, WRAP Program/ LMFT #116827, 559-538-9453
  • Ricardo Loeza, Supervisor I, WRAP Program, 559-474-2115
  • Pete Gonzalez, Supervisor I, WRAP Program, 559-240-7051
  • Alicia Austin-Townsend, Vice President - Mental Health Systems, 925-270-6641
  • Melanie Carrion, Senior Vice President, 858-573-2600

Timeline

Interim ECM Director

Kings View
06.2023 - Current

Data and Compliance Analyst

Kings View
04.2023 - Current

Program Manager

Mental Health Systems - Eden House
06.2022 - Current

Program Coordinator

Stars Behavioral Health Group- CRT
09.2020 - 06.2022

Facilitator

Stars Behavioral Health Group - Wrap Program
10.2018 - 09.2020

Child and Family Specialist

Central Stars Behavioral Health, - Wrap Program
07.2018 - 10.2019

Campus Club Instructor

Clovis Unified School District- District Office
10.2014 - 06.2018

Busser/Delivery Driver

Amigos Restaurant and Cantina
06.2014 - 08.2017

Bachelor of Science in Criminology- Forensic Behavioral Science Option -

California State University - Fresno

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