Trevor Werle
Roanoke,VA
Summary
Well-qualified candidate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dispatcher
Chandler Concrete, Inc.
2023.09 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 17 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Maintained professional relationship with customers to increase trust, reliability and rapport.
Delivery Driver
US Foods
2021.04 - 2023.09
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
Driver
Watsontown Trucking Company
2022.02 - 2022.08
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Delivery Driver
Coca Cola Bottling Co Consolidated
2018.07 - 2021.04
- Developed efficient delivery routes to ensure timely and accurate delivery of merchandise to multiple retail locations.
- Managed inventory levels and restocked shelves to maximize sales and minimize out-of-stock situations.
- Built strong relationships with store managers and staff to ensure excellent customer service and satisfaction.
- Utilized handheld devices and software to track deliveries, inventory levels, and sales data for reporting and analysis.
Account Manager
Atlantic Credit & Finance
2017.03 - 2018.07
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods
- Achieved performance goals on a consistent basis
Heavy Equipment Operator
United States Marine Corps
2012.07 - 2018.07
- Operated range of heavy equipment on regular basis with advanced skill.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Correctional Officer
Western Virginia Regional Jail
2015.12 - 2017.03
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Police Officer
Roanoke County Police Department
2015.01 - 2015.11
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Sales Associate/Customer Service Representative
Best Buy
2013.04 - 2014.12
- Utilized sales techniques to develop rapport with customers and sell products based on their needs and wants
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
Education
High School Diploma -
William Byrd High School
Vinton, VA06.2012
Skills
- Data Entry
- Money Management
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Teamwork and Collaboration
- Positive Attitude
- Account Management
- Client Relations
- Military Discipline
Certification
CDL A (Automatic Restriction)
Timeline
Dispatcher
Chandler Concrete, Inc.
2023.09 - Current
Driver
Watsontown Trucking Company
2022.02 - 2022.08
Delivery Driver
US Foods
2021.04 - 2023.09
Delivery Driver
Coca Cola Bottling Co Consolidated
2018.07 - 2021.04
Account Manager
Atlantic Credit & Finance
2017.03 - 2018.07
Correctional Officer
Western Virginia Regional Jail
2015.12 - 2017.03
Police Officer
Roanoke County Police Department
2015.01 - 2015.11
Sales Associate/Customer Service Representative
Best Buy
2013.04 - 2014.12
Heavy Equipment Operator
United States Marine Corps
2012.07 - 2018.07
High School Diploma -
William Byrd High School
CDL A (Automatic Restriction)
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